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License Manager Shows 2 Activated Products on Same Windows PC


braunie
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Why does License Manager show 2 ESET NOD32 Antivirus products activated on the same PC? Should I de-activate the one showing as not connected?  Did I get charged twice for renewal?  I noticed two charges to ESET on the same day.  If so, how do I rectify this overcharge? 

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6 hours ago, braunie said:

Did I get charged twice for renewal?  I noticed two charges to ESET on the same day. 

Did you check your credit card history on-line and verify if you were double charged for the renewal?

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Yes, I verified the charges.  On Nov 16, I see two charges from ESET WWW.ESET.COM on my credit card history.  However, I cannot determine for what machine the renewal applies.  My wife's laptop also runs ESET NOD32.

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