Jump to content

Activation failed


Recommended Posts

Hello,

I can't activate my trail installation of NOD32 for Linux Desktop on Manjaro XFCE 19.

NOD32 allways give me the error: can't connect to the activation database. Wait 15 Minutes.

The Logfile tell me something about missing Username / Password. But for a trail I doesn't have this.

31.03.2020 18:23:08    ESET Daemon    Fehler bei Update von Virenschutz: Benutzername oder Passwort falsch.    
31.03.2020 18:21:53    ESET Daemon    Fehler bei Update von Virenschutz: Benutzername oder Passwort falsch.    
31.03.2020 18:21:31    Media control access    Cannot unblock removable media (org.freedesktop.udisks2.filesystem-mount)    
31.03.2020 18:18:04    ESET Daemon    Fehler bei Update von Virenschutz: Benutzername oder Passwort falsch.    
31.03.2020 18:17:43    Media control access    Cannot unblock removable media (org.freedesktop.udisks2.filesystem-mount)   

What is the trick to activate the trail? Help please.

Best wishes
Georg

Link to comment
Share on other sites

  • Administrators

I confirm that after selecting to activate a trial version and filling in the form, update ended with an error because no U/P was received by the application. We are going to report it to developers for further investigation. We'll keep you posted.

Link to comment
Share on other sites

  • Administrators

The issue has been fixed. After activating a trial version, a username and password is downloaded by the product and is subsequently used for authentication during update.

We apologize for the inconvenience.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...