tbsky 11 Posted March 18, 2020 Share Posted March 18, 2020 Hi: one of our staff need to install linux version(at RHEL 7.7), so I tried to install and testing. but I need some clarify. the linux environment is RHEL 7.7. 1. linux file security => this works fine, I can create web service and use browser to manage it. but it seems have no xwindow user interface, is that correct? 2. endpoint antivirus linux 7.x => there seems have no web service for browser. I didn't see any gnome icon and I don't know where to start xwindow gui interface(is there any?). I try to run "/opt/eset/eea/lib/egui" but it just hang there and nothing happened. 3. business edition 4.x => I haven't try it. it seems an old version. should I try it? Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted March 18, 2020 Most Valued Members Share Posted March 18, 2020 6 hours ago, tbsky said: Hi: one of our staff need to install linux version(at RHEL 7.7), so I tried to install and testing. but I need some clarify. the linux environment is RHEL 7.7. 1. linux file security => this works fine, I can create web service and use browser to manage it. but it seems have no xwindow user interface, is that correct? 2. endpoint antivirus linux 7.x => there seems have no web service for browser. I didn't see any gnome icon and I don't know where to start xwindow gui interface(is there any?). I try to run "/opt/eset/eea/lib/egui" but it just hang there and nothing happened. 3. business edition 4.x => I haven't try it. it seems an old version. should I try it? v7 has been developed without a user interface , it can be managed through your ESMC or by the commands in terminal only v4 is based on a legacy version , which had few troubles with Chrome with version 4.093 , now it got fixed in version v4.095 I have tried to run v7 but it failed to run for some reason and I have yet to contact support for assistance , but I think for now I will head back to 95. Link to comment Share on other sites More sharing options...
tbsky 11 Posted March 18, 2020 Author Share Posted March 18, 2020 28 minutes ago, Nightowl said: v7 has been developed without a user interface , it can be managed through your ESMC or by the commands in terminal only v4 is based on a legacy version , which had few troubles with Chrome with version 4.093 , now it got fixed in version v4.095 I have tried to run v7 but it failed to run for some reason and I have yet to contact support for assistance , but I think for now I will head back to 95. thanks a lot for your sharing!! so v7 didn't have xwindow gui (then what's the egui for?), but v4 has xwindow gui. is that correct? I need to use a version with xwindow gui, then I think I will use V4. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted March 18, 2020 Most Valued Members Share Posted March 18, 2020 1 minute ago, tbsky said: thanks a lot for your sharing!! so v7 didn't have xwindow gui (then what's the egui for?), but v4 has xwindow gui. is that correct? I need to use a version with xwindow gui, then I think I will use V4. v4 does have a gui but is a legacy , v7 is newly developed , I recommend v7 if it works for you , less problems and better, but you need to get the hang of the commands. Link to comment Share on other sites More sharing options...
tbsky 11 Posted March 18, 2020 Author Share Posted March 18, 2020 5 hours ago, Nightowl said: v4 does have a gui but is a legacy , v7 is newly developed , I recommend v7 if it works for you , less problems and better, but you need to get the hang of the commands. I am a little confused. if v7 can only be controlled by ESMC, then how a normal user can use it without xwindow/web gui? Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted March 18, 2020 Most Valued Members Share Posted March 18, 2020 (edited) 22 minutes ago, tbsky said: I am a little confused. if v7 can only be controlled by ESMC, then how a normal user can use it without xwindow/web gui? Only by commands , as far as I know there should be a simplified GUI for the v7 desktop but probably that will also come for endpoint , I can't seem to get it running , it's telling me to update my linux and the product activation has failed but yet still I can update to the latest modules and I can't get it to start working. Here you can find information about commands : https://help.eset.com/eesu/7/en-US/retrieve-module-information.html?index.html I rolled back to 4.095 Edited March 18, 2020 by Nightowl Link to comment Share on other sites More sharing options...
tbsky 11 Posted March 18, 2020 Author Share Posted March 18, 2020 11 minutes ago, Nightowl said: Only by commands , as far as I know there should be a simplified GUI for the v7 desktop but probably that will also come for endpoint , I can't seem to get it running , it's telling me to update my linux and the product activation has failed but yet still I can update to the latest modules and I can't get it to start working. Here you can find information about commands : https://help.eset.com/eesu/7/en-US/retrieve-module-information.html?index.html I rolled back to 4.095 yes I had study the document. I start a local scan for the computer. the scan finished but I don't know where to check the scan result. the document didn't say about this. it seems strange if everything is cli. eset file security at least has web interface. I don't understand why a desktop product only has cli. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted March 18, 2020 Most Valued Members Share Posted March 18, 2020 22 minutes ago, tbsky said: yes I had study the document. I start a local scan for the computer. the scan finished but I don't know where to check the scan result. the document didn't say about this. it seems strange if everything is cli. eset file security at least has web interface. I don't understand why a desktop product only has cli. I believe it was meant for it to be controlled through the ESMC but I sometimes you don't want an Agent on that device , like on my case , I am stuck with the CLI and still I can't get it to work. Link to comment Share on other sites More sharing options...
tbsky 11 Posted March 18, 2020 Author Share Posted March 18, 2020 47 minutes ago, Nightowl said: I believe it was meant for it to be controlled through the ESMC but I sometimes you don't want an Agent on that device , like on my case , I am stuck with the CLI and still I can't get it to work. I don't know why v7 need desktop environment when it is only CLI. in document v7 system requirement: Supported desktop environments: •GNOME •KDE •XFCE Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted March 18, 2020 Most Valued Members Share Posted March 18, 2020 35 minutes ago, tbsky said: I don't know why v7 need desktop environment when it is only CLI. in document v7 system requirement: Supported desktop environments: •GNOME •KDE •XFCE Could it be that reason? that I use MATE? , but what the GUI has to do with it , it doesn't have a GUI even , I am mistaken somehow? Link to comment Share on other sites More sharing options...
tbsky 11 Posted March 18, 2020 Author Share Posted March 18, 2020 2 minutes ago, Nightowl said: Could it be that reason? that I use MATE? , but what the GUI has to do with it , it doesn't have a GUI even , I am mistaken somehow? v7 has the program "egui". but document didn't mention it and I can not start it. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted March 18, 2020 Most Valued Members Share Posted March 18, 2020 Just now, tbsky said: v7 has the program "egui". but document didn't mention it and I can not start it. It must be for the future usage , when they finish developing the simplified GUI that this product will have. Link to comment Share on other sites More sharing options...
tbsky 11 Posted March 18, 2020 Author Share Posted March 18, 2020 22 minutes ago, Nightowl said: It must be for the future usage , when they finish developing the simplified GUI that this product will have. I hope you are correct and I can use it in the near future! can someone from ESET confirm this? Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted March 18, 2020 Most Valued Members Share Posted March 18, 2020 7 minutes ago, tbsky said: I hope you are correct and I can use it in the near future! can someone from ESET confirm this? I know that this will come to v7 desktop version , but for endpoint I don't know. Link to comment Share on other sites More sharing options...
ESET Staff MartinK 383 Posted March 18, 2020 ESET Staff Share Posted March 18, 2020 3 hours ago, tbsky said: I don't know why v7 need desktop environment when it is only CLI. in document v7 system requirement: Supported desktop environments: •GNOME •KDE •XFCE I have not verified but my best guess would be that desktop notifications do work only in this specific desktop environments. Link to comment Share on other sites More sharing options...
tbsky 11 Posted March 19, 2020 Author Share Posted March 19, 2020 6 hours ago, MartinK said: I have not verified but my best guess would be that desktop notifications do work only in this specific desktop environments. I got it. so these "desktop notifications" is the only xwindow gui for v7. you can not control v7 in xwindow gui. is that correct? so the desktop environment requirement is for "desktop notifications", although I don't know what it is since I never get one. Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted March 19, 2020 ESET Staff Share Posted March 19, 2020 Hello @tbsky, yes, that is correct. Endpoint Antivirus for Linux was developed for the managed (controlled from ESMC) environments, and for the power Linux users. From our POW, there is no practical need by a standard LInux user might want any level of local management of AV product installed on his Endpoint. As of now, we are not planning to bring back the full blown UI. Link to comment Share on other sites More sharing options...
tbsky 11 Posted March 19, 2020 Author Share Posted March 19, 2020 19 minutes ago, MichalJ said: Hello @tbsky, yes, that is correct. Endpoint Antivirus for Linux was developed for the managed (controlled from ESMC) environments, and for the power Linux users. From our POW, there is no practical need by a standard LInux user might want any level of local management of AV product installed on his Endpoint. As of now, we are not planning to bring back the full blown UI. thanks a lot for your confirm! Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted March 19, 2020 Most Valued Members Share Posted March 19, 2020 (edited) 1 hour ago, MichalJ said: Hello @tbsky, yes, that is correct. Endpoint Antivirus for Linux was developed for the managed (controlled from ESMC) environments, and for the power Linux users. From our POW, there is no practical need by a standard LInux user might want any level of local management of AV product installed on his Endpoint. As of now, we are not planning to bring back the full blown UI. Sometimes it happens that we don't want an Agent on specific computers , to stop them from being controlled from remote agents. @MichalJ , Can you help me please with this log : 08/03/20 11:45:36 Real-time protection service Syscall init_module returns error: Operation not permitted root 08/03/20 11:45:36 Real-time protection service Initialization of system handler for on-access scan has failed. Please update your OS and ... root 08/03/20 11:51:01 Updating service Unauthorized access. eset-eea-updated 08/03/20 11:55:41 Logging service Connection to 5973 was unexpectedly closed: Agent not authorized eset-eea-logd 08/03/20 12:00:31 Configuration service Cannot write to socket: Broken pipe eset-eea-confd 08/03/20 12:00:31 Configuration service Cannot write to socket: Broken pipe eset-eea-confd 08/03/20 12:01:16 Licensing service Cannot receive data from server: Network is unreachable eset-eea-licensed 08/03/20 12:01:16 Licensing service Cannot receive data from server: Network is unreachable eset-eea-licensed 08/03/20 12:01:16 Licensing service Cannot receive data from server: Network is unreachable eset-eea-licensed 08/03/20 12:01:16 Licensing service Cannot receive data from server: Network is unreachable eset-eea-licensed 08/03/20 12:01:16 Real-time protection service Syscall init_module returns error: Operation not permitted root 08/03/20 12:01:16 Real-time protection service Initialization of system handler for on-access scan has failed. Please update your OS and ... root 08/03/20 12:01:16 Updating service Product is not activated. eset-eea-updated 08/03/20 12:01:34 Updating service Unauthorized access. eset-eea-updated I can activate , I can update , but the on-access scanner won't initiate , and yet still tell me that it's not activated and I need to update my OS , while it's up-to-date Edited March 19, 2020 by Nightowl Link to comment Share on other sites More sharing options...
tbsky 11 Posted March 20, 2020 Author Share Posted March 20, 2020 (edited) On 3/19/2020 at 3:57 PM, MichalJ said: Hello @tbsky, yes, that is correct. Endpoint Antivirus for Linux was developed for the managed (controlled from ESMC) environments, and for the power Linux users. From our POW, there is no practical need by a standard LInux user might want any level of local management of AV product installed on his Endpoint. As of now, we are not planning to bring back the full blown UI. sorry @MichalJ. I have two questions about v4 1. can I use MirrorTool to mirror virus signature for v4 so I can update signature in local network? mirror tool support ep4 product, but I don't know if it is compatiable with v4 or how to configure v4 to use the mirror. 2. you said ESET will no longer support linux full UI. will v4 be abandoned soon ( < two years)? Edited March 20, 2020 by tbsky Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted March 20, 2020 ESET Staff Share Posted March 20, 2020 Hello @Nightowl those types of errors are likely to happen in case when a secure boot is enabled. However, as I am not a Linux expert, I would recommend you to open a ticket with ESET customer care. @tbsky per my knowledge, it should work OK, alternatively you can use older ESET File Security V4, as update mirror for V4 clients. And yes, it´s more than probable that this legacy product will reach EOL in the near future, as replacement solution, that you are eligible to use is now being available. We will be updating the EOL policy information on the web soon. Link to comment Share on other sites More sharing options...
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