elle 2 Posted February 17, 2020 Author Share Posted February 17, 2020 OK! It says Firefox 74.0b4 (64-bitars) so I wrongly thought is was beta. Anyway thanks for the suggestion to use the pre-release! Best regards, elle Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted February 17, 2020 Administrators Share Posted February 17, 2020 I see, you were referring to Firefox so I guess v74 is still beta but I was referring to ESET's pre-release update channel. Link to comment Share on other sites More sharing options...
elle 2 Posted February 17, 2020 Author Share Posted February 17, 2020 Firefox Installer.exe (312kb) Link to comment Share on other sites More sharing options...
elle 2 Posted February 17, 2020 Author Share Posted February 17, 2020 Restored to Firefox 73. Tried ESET's pre-release update and no go... Will wait for Firefox new release. Link to comment Share on other sites More sharing options...
ozzi 1 Posted February 18, 2020 Share Posted February 18, 2020 This problem remains unresolved. I have noticed that apart from the error message in my earlier post on page 1 that if one looks at the redirector page of BPP etc it is highlighted as unsafe, not trusted and not secure, not providing encryption etc Maybe someone could look into this aspect. I have also tried the advanced update that Marcos suggested to no avail. ozzi Link to comment Share on other sites More sharing options...
ozzi 1 Posted February 18, 2020 Share Posted February 18, 2020 Below are two screen shots of what happens when the ESET banking program tries to visit its own bbp redirector:- Link to comment Share on other sites More sharing options...
itman 1,748 Posted February 18, 2020 Share Posted February 18, 2020 Below are a couple of links to Eset knowledge base articles related to B&PP problems. I would try the steps in the second link that relate to browser fixes first. https://support.eset.com/en/kb6063-eset-banking-payment-protectioncommon-errors https://help.eset.com/essp/12/en-US/how_resolve_bp_browser_error.html Another work around till Eset resolves the issue, is to set your default browser to IE11. BP&P uses whatever is set as the default browser. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted February 18, 2020 Administrators Share Posted February 18, 2020 We were eventually able to reproduce the issue and developers are looking into it. We'll keep you posted. Link to comment Share on other sites More sharing options...
tommy456 12 Posted February 18, 2020 Share Posted February 18, 2020 Firefox is now loading the banking protection service again since the minor update 73.0.1 x 64 bit Win 7 Link to comment Share on other sites More sharing options...
OldGuy 0 Posted February 18, 2020 Share Posted February 18, 2020 The minor update to FF 73.0.1 (64 bit Win 7) worked for me as well. Everything now OK. Link to comment Share on other sites More sharing options...
ozzi 1 Posted February 18, 2020 Share Posted February 18, 2020 Thank you one and all - after the minor ff update everything is now working OK. Link to comment Share on other sites More sharing options...
elle 2 Posted February 19, 2020 Author Share Posted February 19, 2020 Yep, BPS is back to normal after update 73.0.1 x 64 bit Win 7. Thanks Mozilla and ESET... Link to comment Share on other sites More sharing options...
Patch 16 Posted February 20, 2020 Share Posted February 20, 2020 (edited) On 2/19/2020 at 3:58 AM, tommy456 said: Firefox is now loading the banking protection service again since the minor update 73.0.1 x 64 bit Win 7 Yep Fixed my system too. Although to be fair I have not retested ESET with Firefox v73.0 t see it ESET have fixed it at their end. Edited February 20, 2020 by Patch Link to comment Share on other sites More sharing options...
tommy456 12 Posted February 20, 2020 Share Posted February 20, 2020 I doubt they will, now that Mozilla has released a minor update that fixes this issue Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted February 20, 2020 Administrators Share Posted February 20, 2020 6 hours ago, Patch said: Although to be fair I have not retested ESET with Firefox v73.0 t see it ESET have fixed it at their en We didn't find any issue with our code. In fact, reading the changelog for Firefox 73.0.1 showed that they fixed a couple of bugs some of which caused issues with BPP as well. Link to comment Share on other sites More sharing options...
lmalo 0 Posted February 24, 2020 Share Posted February 24, 2020 Having same problem with Win 10 and FF 73.0.1. Read the thread but not sure what the solution is. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted February 24, 2020 Administrators Share Posted February 24, 2020 1 hour ago, lmalo said: Having same problem with Win 10 and FF 73.0.1. Read the thread but not sure what the solution is. I'd suggest opening a support ticket with your local ESET distributor since the cause of the issue discussed in this topic was fixed by Mozilla in Firefox 73.0.1. Link to comment Share on other sites More sharing options...
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