Add Another Netwok Range To ESMC

[Riadg 0]

Dear All

Here is our situation ESMC server ip address is in the range 10.10.10.xxxx, All clients in this range can be managed from ESMC. We have nother internal network with another range 192.168.0.xxxx , the two networks are connected but in ESMC we can't see the desktops with the 192.168.0.xx range , how can we manage that other network from ESMC.

 

Thank you 

[MartinK 383]

Could you be more specific of where you are not seeing devices? Not sure I understand, but in case you mean "rogue" devices as detected by "ESET Rogue Detection Sensor", problem might be in fact that only devices in the same subnetworks as this component is installed are detected. In order to detect rogue devices in different network, you will have to deploy one AGENT and Rogue Detection Sensor inside of this network.

[Riadg 0]

Thank you for your reply , could you please provide more information where will the one AGENT and rogue detection sensor be installed , To calrify more yes we want to detect rogue devices in a different metwork 

 

Thanks

[MartinK 383]

4 hours ago, Riadg said:

Thank you for your reply , could you please provide more information where will the one AGENT and rogue detection sensor be installed , To calrify more yes we want to detect rogue devices in a different metwork 

 

Thanks

As Rogue Detection Sensor uses passive detection on network, I would recommend to install it ( also with ESET Management Agent ) on gateway, but also any client machine in required network should slowly detect all devices. Installed AGENT has to connect to your ESMC to report detected devices.