ILoveESET 0 Posted May 9, 2019 Share Posted May 9, 2019 Ahoj folks! I created a Software Install tasks on my ECA to install EES on my endpoint. The endpoint is running Win 7, and has internet connection. I pointed the task to download from (Chinese version i know) : https://download.eset.com/com/eset/apps/business/ees/windows/latest/ees_nt64_chs.msi But the task shown in ECA remains "Scheduled" after over 30 minutes ( see below screenshot). Is there a manual override I can do to trigger the task immediately? I verified that my Win 7 endpoint has ERAAgent.exe running. Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 428 Posted May 9, 2019 ESET Staff Share Posted May 9, 2019 AFAIK, the standard agent replication is set to one hour. To speed things up, like In this case, what I would recommend triggering a "wake up call". You can do it by clicking on the list of devices, and selecting "send wake up call". Link to comment Share on other sites More sharing options...
ILoveESET 0 Posted May 9, 2019 Author Share Posted May 9, 2019 Hi MichalJ, Thanks for replying. I did "Send Wake Up Call" and it still doesnt trigger the task at all. It remains at Task Scheduled. Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 428 Posted May 9, 2019 ESET Staff Share Posted May 9, 2019 Can you show details about how is your task exactly configured? Including the trigger? Link to comment Share on other sites More sharing options...
ILoveESET 0 Posted May 13, 2019 Author Share Posted May 13, 2019 Its ok, i manage to workaround it. I think my network connection is unstable, resulting on connection failure. Link to comment Share on other sites More sharing options...
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