Hmiles 0 Posted January 8, 2019 Share Posted January 8, 2019 Hello I am wanting to take a look at the free trial of ESET Smart Security Premium, I've never tried out a product before and I am using Windows 10 home 64bit. Upon downloading and executing eset_smart_security_premium_live_installer, UAC asks do I want to run- I click Run and a brief ESET window appears that states "preparing application.......". After a few seconds it closes and nothing further occurs, no process is running in task manager. I am running the .exe as administrator, I've also tried disabling Windows Firewall. Any help would be appreciated. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted January 8, 2019 Administrators Share Posted January 8, 2019 Please start off by providing logs gathered by ESET Log Collector. I'd recommend creating a support ticket as well so that the case is properly tracked. Link to comment Share on other sites More sharing options...
Hmiles 0 Posted January 8, 2019 Author Share Posted January 8, 2019 I tried the regular? version eset_internet_security_live_installer (not premium) and the installer works fine. Not sure why the other does not work. Link to comment Share on other sites More sharing options...
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