rpnc 2 Posted November 5, 2018 Share Posted November 5, 2018 (edited) Unable to complete install client task - "Failed to run task: The referenced repository package is not available" on some devices sometimes. Additional, why I don't use "Install by direct package URL" with LAN source file? Because then I need to control client OS bit-s. When "Install package from repository" I don't care about what client OS bit has. Suggested feature is to create it easy. For example additional option "install from LAN" where browse for LAN folder (not exactly msi file). In this folder I may place both msi (32 and 64 bit) and dont waste my attention on clients OS bits. Edited November 5, 2018 by rpnc delete mising links Link to comment Share on other sites More sharing options...
ESET Staff Gonzalo Alvarez 66 Posted November 5, 2018 ESET Staff Share Posted November 5, 2018 Hello @rpnc; Which product and version are you using (ESET Remote Administrator / ESET Security Management Center)? As you pointed the task have problem to access the repository in the ESET servers "sometimes", from that I suggest you look into this KB and try to use some of the points there. ESET Remote Administrator repository is not working (6.x) https://support.eset.com/kb5667/ By the way, which is the actual Repository setting on the server configuration? Link to comment Share on other sites More sharing options...
ESET Staff MartinK 383 Posted November 5, 2018 ESET Staff Share Posted November 5, 2018 Error you encountered means that is no longer available in repository. This might happen in case specific installer is removed from repository as it was replaced by newer version. This might happen especially some problem is detected or new modules are added into installers. If this is the case, once package is no longer available, installation attempts should fail on all machines sin then. Also this problem might happen in case ESMC is configured to used different repository than ERA/ESMC Agents, where it might happen that package selected in installation task configuration is not available in different repository used by clients. By default, both ESMC and clients are using the same repository, so this might be problem in case you used some alternative repository (beta, prerelease) previously. Link to comment Share on other sites More sharing options...
rpnc 2 Posted November 16, 2018 Author Share Posted November 16, 2018 (edited) Thanks @Gonzalo Alvarez and @MartinK Problem solved - create local storage for .msi and create two (32/64bit) dynamic groups and two different client tasks. I have feeling than eset public servers (who deploy installers) has a lag(s) or inaccessibility some times. But this is just a guess. Edited November 16, 2018 by rpnc Link to comment Share on other sites More sharing options...
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