topf 0 Posted August 5, 2018 Share Posted August 5, 2018 Hi, this has been an annoiance for quite some time. I always had the feeling that updating rules for kids don't work on the kids devices. Now I saw it is very easy to reproduce with the vacation mode. When I set it, the setting automatically disables again after approx. 10 seconds. This happens at least on two devices: Moto Z on Android 8.1 and Xiaomi Mi A1 on Android 8.1 See attached video. Can you get this fixed soon, as my daughter is on trip right now with an almost unusable device. Regards, topf vacation_disabling.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted August 14, 2018 Administrators Share Posted August 14, 2018 Please open a support ticket via the Parental Control menu -> Customer care in parental mode on child's device. Did you set the end of vacation mode several days in the future? Link to comment Share on other sites More sharing options...
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