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Neilyum

Malwarebytes no longer runs scheduled scans

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Hi folks!

 

I recently got a new computer (PC, Win7x64) and have both ESET NOD32 (latest version) and Malwarebytes Pro installed.

 

Lately, Malwarebytes will no longer run scheduled scans. I think ESET NOD32 is causing this, but I have no way to check or prove this.

 

Can anyone point me in the right direction please?

 

Thanks in advance! :-)

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Hello,

 

I run a similar setup. ESET and Malwarebytes Pro.

My schedule scans are working OK!  EDIT: "After further investigating new schedules are not "

Ensure you have Mbam and ESET excluding each other moving forward.

I will post examples . . .

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Thank you, Arakasi! :-)

 

I will try your suggestion and report back tomorrow...

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If problem still persists. . .

There are 6 executables in the malwarebytes folder.

You could try adding

mbamgui.exe

mbamscheduler.exe

mbamservice.exe

mbampt.exe

and finally mbam.exe all to exclusions.

Unins000.exe doesnt need added.

 

:)

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Thank you again, I had most of them added already but now have all you suggested.

We'll see what happens tomorrow morning! :-)

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Sorry to report, still no Scheduled Scan at 11:00 AM. :-(

 

Any other suggestions?

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Have you tried reinstalling Malwarebytes ?

Have you tried deleting your scheduled scan and creating a new one ?

You can also use autoruns or Emsisoft hijack to look under scheduleded items to see if its there.

I will post some examples shortly...

Mine runs like every few hours automatically so we should be able to resolve this easily...

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My first attachment has tons of options for troubleshooting . . .

 

There is an option for Recover if missed by  ????

Add that as well to see if it starts the scan automatically ....

post-1101-0-12911800-1386527967_thumb.jpg

post-1101-0-71343400-1386527973_thumb.jpg

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autoruns and hijack did not have mbam listed lol . . . my mistake.

Checking the registry...

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I reinstalled, I also deleted & recreated the Daily Scan.

I also rebooted for good measure, still no luck.

 

No Sleep Mode, No Hibernation, PC on 24/7.

 

I am attempting to attach the "CheckResults" file now...

Thanks again for trying to help!

CheckResults.txt

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In the process of comparing logs.

This is the first discrepancy. . .

Although you say its on, i would still enable wake from sleep :
 

post-1101-0-86000000-1386552602_thumb.jpg

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I have checked (enabled) the Wake From Sleep option, but I seriously doubt if that's the culprit.

I Edit the Scheduled Scan by changing the time to 5 minutes ahead and watch it, nothing happens.

(It's not an overnight thing.)

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What other security programs are you running besides eset and mbam ?

and are you using nod32 or smart security ?

 

There are no other differences between your mbam settings and mine.

I went through your entire log.

So another 3rd party program or windows itself is not letting mbam start up for your scans:)

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SpywareBlaster is the only other security program I have.

I am running ESET NOD32 Antivirus v7.0.302.26

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I just created a new schedule for every hour, and set it to start within 5 minutes and it did not run.

This may be something to take to the Malwarebytes forums for further investigation.

My schedules that were created when i installed are working okay and running as they are suppose to. I have no problems with them.

It seems any new scheduled scans are not working or failing.

Since my originals are working just fine, i cannot blame ESET myself.

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Read through this thread : https://forums.malwarebytes.org/index.php?showtopic=114262

and try the suggested actions please .....

The clean tool, and the other adjustments suggested.

 

Report back your findings :)

 

 

In conclusion i feel the database updates as well as their proposed 15 minute delay, may have something to do with it.

 

I think its weird how my daily scan and updates work just fine for me.

I am not concerned however since they "are" working but any new one will not, however i do not need any new schedules.

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:D SUCCESS!! :D

 

I followed the instructions to the letter = DL & installed the cleaner, rebooted, temp disabled AV, reinstalled newest version MBAM, reactivated, updated, rebooted again, reset scheduler, and Eureka! It actually worked! [doing happy dance in chair] :D

 

I wish I knew what happened in the first place to make it stop working, but thanks to your help Arakasi, all is well again! I can't thank you enough, realllllllly appreciate it!!! :D

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I finally took a look at the topic and I see that at least my XP computer stopped scanning a while back. I will try your advice to get it working again.

 

This one Win7 computer is fine but I have a few others to check.

 

edit: Looks like the XP computer stopped scanning on 12/1/2013. No idea why.

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Hi jadinolf!

 

I'm very glad someone else could benefit from my adventures! :)

Best of luck with your 'puters!

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That is great news Neilyum.

Just like you I am a big fan of Malwarebytes, so i was glad to help.

Good luck on your security going forward ! :D

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Same backatcha, Arakasi!

 

I don't think I could have solved this perplexing problem without your help.

 

Thanks again, and Happy Holidays! :D

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Toxinon12345,

 

Attached is my list of ESET NOD32 Exclusions for Malwarebytes.

Hope this helps!

post-880-0-40969100-1386726398_thumb.jpg

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@Neilyum

 

Are you positive in that files scanned/accesed by MalwareBytes will be scanned/accesed by ESET then anyway?

You are only telling ESET to ignore scanning of MBAM files

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