ESET Insiders amityservice 0 Posted January 30, 2018 ESET Insiders Share Posted January 30, 2018 Is eset endpoint latest version(6.6.2072.2) is supported on windows latest version ( win pro N version 1709 os build 16299.15)? I have format my 2 system 2 times but i get same error on system ( see attachment). Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted January 30, 2018 Administrators Share Posted January 30, 2018 Please collect logs with ELC, upload the generate zip archive to a safe location (e.g. Dropbox, OneDrive, etc.) and drop me a personal message with a download link. Link to comment Share on other sites More sharing options...
ESET Insiders amityservice 0 Posted January 31, 2018 Author ESET Insiders Share Posted January 31, 2018 Thanks for replay. sand you logs as say. https://drive.google.com/file/d/1BN3M63n25Qm3dls0hlhrFGYY8f7f6l_T Link to comment Share on other sites More sharing options...
ESET Insiders amityservice 0 Posted February 3, 2018 Author ESET Insiders Share Posted February 3, 2018 Marcos Plz reply As soon as possible.. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 3, 2018 Administrators Share Posted February 3, 2018 For some reason a SysInspector log was not found and included in the archive. Could you please collect logs with ELC again and, if the following error is logged in collector_log.txt, also generate a Procmon log while collecting logs with ELC as per the instructions in https://support.eset.com/kb6308/? [12:05:26.034] SysInspector log is being generated... [12:05:31.550] Adding file: C:\Users\DR9DB4~1.SHR\AppData\Local\Temp\elc8800.tmp.xml -> Config/SysInspector.xml [12:05:31.550] WARNING: File was not found or could not be opened - skipped. Link to comment Share on other sites More sharing options...
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