Jump to content

Modules Update Failed


Recommended Posts

For the last few weeks one of my machines running Eset Internet Security receives an error message when updating which indicates the Modules Update Failed and Server Not Found. I have attached print screens.

I have internet access and have cleared the update cache yet the error continues to exist. Please advise on a solution.

Thank you

Screenshot - 2018-01-07 , 5_55_14 PM.jpg

servernot found.jpg

Link to comment
Share on other sites

  • Administrators

Please carry on as follows:

- in the advanced setup -> tools -> diagnostics enable advanced firewall and advanced update engine logging
- run update
- disable logging
- collect logs with ELC and supply me with the generated archive via a personal message (if too big to attach, upload it to Dropbox, OneDrive, etc. and provide me with a download link).

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...