NetAdminMBC 0 Posted May 19, 2017 Share Posted May 19, 2017 Installed Remote Administrator Agent and File Security for Windows (32-bit) on a 2008 server. Install ran OK, was able to install license, authorize product; it checks in with the ESET server. But when it tries to update the virus signature database, it errors out, saying "unauthorized access." User is listed at NT AUTHORITY/SYSTEM. I have 14 of these same servers, identical to one another, and for some reason, three of them behave this way. I checked file permissions on ESET dirs and they were the same, working server to non-working server. Any idea where this problem comes from? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 19, 2017 Administrators Share Posted May 19, 2017 Couldn't it be that you attempt to update ESET from a network share and not from ESET's servers or via http? Link to comment Share on other sites More sharing options...
HSW 9 Posted May 22, 2017 Share Posted May 22, 2017 We had the same problem with the new ESET 6.5. On our side it was a firewall problem (Sophos). Let the server connect to the WWW one time + connect to a http page (no https) after this all our server update regular. If you update over WWW controll if you have all exclusions hxxp://support.eset.com/kb332/?locale=en_US i think there is a problem with https in the actual version. i hope it helps Link to comment Share on other sites More sharing options...
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