[Eset Secure Authentication push messages down?]

Hi

i have multiple customers reporting that they don’t get push messages to approve login when logging in using Eset Secure Authentication.

Are there any known issues at your end?

[ESET Secure Authentication | Windows login | Yubikey]

I use it has hard token, not Fido 

[ESET Secure Authentication | Windows login | Yubikey]

Hi

i am using Yubikey with ESA.

I followed this guide

https://techcenter.eset.nl/nl/kb/articles/using-yubikeys-with-eset-secure-authentication

[Whitelist in ESET Endpoint Antivirus ver 7.3.2041.0]

I think this is the article you are looking for

https://help.eset.com/eea/7/en-US/idh_performance_exclusions.html

i have been suggested by software companies to create exclusions like this, but have never seen it make a difference 

[Secure Authentication/Outlook Desktop App]

As far as i know, the onprem version of Exchange does not support any MFA solutions.

You have to use modern authentication for that, which is only supported when used in Hybrid O365.

[ESET Endpoint Security v8.1.2037.2 Release]

When using the auto update feature, the upgrade is first applied at reboot, so it will continue to be fully protected by the old version until you eventually reboot the device which is then upgraded

[Dynamic threat defense - license question]

From what I know EDTD is not included in that license 

[Server 2019 Datacentre]

Are there any workarounds?

[Set baseline or maximum version for ESET Endpoint in ESET Protect]

It’s a quite valid question, especially now that pcu updates will be the way forward with version upgrades.

v8.1 is still not released as pcu, and yet Protect console shows v8 as being outdated?

[Server 2019 Datacentre]

Hi @Peter Randziak

I have sendt you a private message with the log files. It from a different server, but the issue is the same.

I have not included the install logfiles, as i dont know how to collect them? (ie not being an MSI file).

I have included the installer though.

[Server 2019 Datacentre]

I will try to gather the logs tomorrow, but question 3,4 and 5 is answered below:

The RDS roles is simply installed from server manager.

The server is almost empty except for Eset.

Using Eset Protect 8.1 onprem

EEI agent is NOT included in the AIO installer

[Server 2019 Datacentre]

I have the same issue with a Server 2019 Standard.

It does however only happen when using a newly created AIO installer for Eset File Security.

When using the MSI file from your website it works, and then i can use the Live Agent installer for the agent. This does however require quite big changes to our deployment solution, so a solution will be required.

[EES IP leak through DNS resolving.]

I agree with Marcos, and dont see the issue.

The trafic to those IP's is made with or without Eset.

The fact that you make a reverse DNS does not make any difference, and does not real any information that was not available otherwise (anyone can make those reverse DNS requests if they have the IP).

IP's that resolves anything  through DNS can not be considered confidential (I would not consider any public IP condidential, that is why they are called "Public")

[When are uPCU updates coming?]

uPCU should be enabled for Endpoint 8.0 as far as i understand, but it is first when Endpoint 8.1 is released there will be anyhting to upgrade to?

[Negative effects when system is not restarted after ESET update]

Okay, are there any plans to add this to server products as well, as they are even harder to get a reboot window for?

[Negative effects when system is not restarted after ESET update]

@Marcos

Is uPCU also available for Efs 7.3?

or is it only for endpoint v8+?

[Eset File Security on terminal server, Outlook does not see an antivirus program]

Hi

This is to be expected as server os does not include security center which outlook rely on to tell if there is an AV or not.

You can change Outlook behavior by GPO:

https://www.ryadel.com/en/how-to-stop-the-outlook-a-program-is-trying-to-access-pop-up/

[ESET File Security for Linux 7 BETA signup]

Hi

Please add me to the beta also

[ESMC VS All In 1]

Hi

The all in one package, is simply a zip that contains all the parts and an integrated installer.

otherwise you have to download all the individual modules and install them manually. The end results is the same, but the AIO installation is easier.

[Computer restart required]

Hi

In Windows 8+ a shutdown will only hibernate the Windows session, so a shutdown and power on is not the same as a reboot. So try to do a reboot instead. 

[Outlook trust center show AV status invalid]

Is this on a server os? 

Security center is not part of server os, so this check will always fail om server os. 

 

@Marcos - Outlook will only show this prompt of it detects that an antivirus is not installered or up to date. 

[ESET EndPoint AV 6.6 on Win 2016 RDS Server]

In my experience server 2016 does not disable defender when you install Eset (or any other av). This might be due to the fact that security center is not available in server os. Defender should be removed from the server manager.

in windows 10 it works fine though.

[ESET Endpoint Security and ESET Endpoint Antivirus 7.1 BETA]

Does this include the new Outlook scanner plugin that has been discussed earlier?

[resellers selling licenses and then cancelling]

Well i cant say what the practice is in other countries, but here in Denmark you cant buy a license for more than 3 years.

But yes, someone should look into this and locate the fake resellers

[Stopping pointless error message?]

Hi

I agree with @MusicWallaby

Like when I sm going to a meeting at a customers site, I am not necessarily connected to wifi, as I just use it to take notes. In cases like this, it does not make sense to show a message that it can't connect to the server. 

Maybe it can be adjusted to just show this message when connected to wifi or lan.