Marcos

This kind of error normally occurs if the backup msi file is deleted from the \Windows\Installer folder. I'd suggest removing ESET completely using the Uninstall tool as per the instructions here and installing EAV v6 from scratch.

We weren't able to reproduce the issue on Windows 7. Please provide more information about the cdr/dvd recorder you use (brand, model), whether it's external or internal and whether connected via (e)SATA/PATA/USB(1,2,3), firewire,etc.

First of all, nothing has changed in recent Endpoint builds that would make the mentioned issues manifest. This issue should be fixed in the latest build 5.0.2214. This is nothing new and the issue with pop-up notifications has been there for ages. V6 had the notification feature completely revamped to rule out the possibility of a bug. This didn't stop the notifications from appearing, however. Recently we've found out that the issue is most likely caused by the fact that Windows returns an undocumented error number. A workaround for this will be incorporated in one of the future builds.

Unfortunately, it's not clear what issues you've been facing while using ESET's products. Could you elaborate more on that? ESET has been continually improving the functionality, stability and overall usability of the products. Regarding malware detection, this has been tremendously improved since v2 and ESET is now able to protect against most of newly emerging threats proactively while detection for not yet recognized threats is added almost immediately.

It looks like a setup file so it may not be scanned internally. Please PM me the download link to the file as I was unable to find it according to the hash. Alternatively you can email it to ESET as per the instructions here.

You can see a list of online users at the very bottom on the main forum page:

It's malware written in Autoit. It registers in the HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Run/Windows Service Manager key and HKCU/SOFTWARE/Microsoft/Windows/CurrentVersion/Run/Windows Service Manager with the path C:\ProgramData\Windows Service Manager0\xsytzecrn.exe. (The file name seems to be random.) According to the alert, there was no error while cleaning. Try restarting the computer to make sure the malware does not load. The malware will be renamed to Win32/Neurevt.A as of the next update.

The test was scheduled for next week so we've got no results yet.

SysRescue is not currently available as a stand-alone tool. It's part of ESET's desktop and server products.

ESET products work best with default settings and there's no need to tweak them. Only advanced users should do that providing they fully understand the impact on protection and system performance.

Please submit the file to ESET as per the instructions here.