Marcos

ESET will only uses protection systems that do not trigger false positives. ESET LiveGrid coupled with Advanced heuristics and HIPS (advanced memory scanner) bring superior protection against zero-day malware.

As of v7, active mode is used automatically as needed.

Please compress the dump, upload it to a safe location and PM me the download link so that we can analyze the dump.

Which exact McAfee product do you have installed on your pc? In order to prevent issues and clashes, AV programs usually detect an existing security solution and don't allow to continue with installation until the current AV program is uninstalled completely. This check is also performed by ESET products, including v7.

Could you make a video demonstrating how to reproduce the issue?

It was reported as a bug so I assume we could get it fixed it in the final v7.

Please email samples[at]eset.com and provide all information that make you believe it should be detected, ideally with the appropriate sample or hashes of malicious files.

Malware has been removed from the website. It will be unblocked in the next update.

Just to make sure, did you install v7 beta on the host or guest (VM)? What operating system is running in VirtualBox?

It seems to be a brand new version released in the last few hours. We'll check it out and whitelist it.

Are you able to open and browse https websites via Internet Explorer with SSL scanning enabled?

Please read the descriptive text above. You can make multiple selection and select the desired action at once. It's actually worked this way since v4.2 if I remember correctly.

Disabling which of the protection modules makes the issue go away? Does disabling Advanced memory scanner make a difference?

To me it behaves as supposed. As long as scrolling log is enabled, the log will scroll automatically. If you need to move through the log during a scan, disable scrolling.

ESET only notifies about missing updates. The notification merely provides a link that opens Windows Update in Internet Explorer. Use WSUS to manage and distribute Windows Updates to clients in a corporate environment.

Try to update again. A larger update has been released due to changes in existing signatures so update servers may be overloaded at times. However, I've tried updating from different servers and update was downloaded at the first attempt fine.

After installation, you should be offered an option to activate the beta version.

It'd be best to talk to a customer care representative. If the MS Exchange server is actually working in the Edge transport role, I'd suggest the following: - untick the Start transport agent box under Server protection -> Microsoft Exchange server and confirm the setting by clicking OK - under Tools -> Log files, set the Minimum logging verbosity to Diagnostic records - under Server protection -> Log files, enable Synchronized writing without using cache as well as Log diagnostic information - tick the Start transport agent box under Server protection -> Microsoft Exchange server and confirm the setting by clicking OK. Wait until the tray icon stops spinning (Updating transport agent status). It takes some time for MS Exchange to register changes in the settings. - receive some spam email - disable diagnostic logging We'll need the following stuff for further analysis: - spamlog.dat, warnlog.dat, XmonCom.dat from the C:\ProgramData\ESET\ESET Mail Security\Logs folder - SysInspector log from the Exchange server - output of running the following commands in the Exchange Management Shell: Get-TransportPipeline, Get-TransportAgent - information that would help us identify spam emails in the logs (if also clean emails have been received) Under Antispam protection -> Transport Agent, there's a box Use Exchange Server whitelists to automatically bypass antispam protection. Check out if this setting could affect spam filtering in your case.

Thank you for the positive feedback Janus

I wouldn't recommend running the 2 scans at once because: 1, Smart scan scans the same files as the First-time scan 2, running more scans at once will slow down the performance, especially if files are to be read from different physical locations on the disk at a time.

Antispam scanning works only if MS Exchange is installed in the Edge Transport role. Also check the ESET Event log for possible errors and send us the output of running the command Get-TransportAgent in the Exchange Management Shell.

This issue has already been fixed, just run update manually so that the latest modules are downloaded and installed. Should the problem persist, restart the computer.

This feature can be configured in the IDS setup -> Intrusion detection -> SMB/RPC/RDP protocol where you can enable/detection detection of exploits for these communication protocols.

Users in a corporate environment should update from a local mirror server, ie. without a username/password provided by ESET. As a result, they shouldn't show notifications when the license is due for renewal.

Startup scans are very important for protecting your computer and potentially cleaning troublesome malware. Should you encounter an issue with them, it's better to contact ESET and try to find a solution instead of disabling the startup scan tasks completely.