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  1. Hi, I've installed Windows 10 on my Dell Inspiron Mini 1012. Windows acknowledges that the firewall function is being handled by ESET, but it doesn't seem to get that antivirus protection is as well. I am getting constant notifications that Defender needs to run and I have no antivirus protection on. I have a laptop with the same configuration and Defender has never done this on that laptop. How do I get Defender on the netbook to stay off?
  2. Not long ago, our main e-mail address received an e-mail about the hack at the Avast forum. I've never even used Avast, and I haven't used our main e-mail address to join a message board for many years now. Either the e-mail was fake, or I may have joined with this address a long time ago when I was shopping for AV software and perhaps wanted to ask questions. I don't remember now. Anyway, the e-mail got deleted and I'm not doing anything with it. Unfortunate that the bad guys have this e-mail address, but sometimes it does get a lot of spam and sometimes not. I think someone here addressed this already, but I will mention that it's a good idea to have a "throw away" web based e-mail address to sign onto message boards. What happened to Avast and to this board just emphasizes that fact. There have been several attempts over the past several months to hack the e-mail address I used to sign up to this board, all hacking attempts unsuccessful. These attempts were based from various IP addresses around the world. It's my feeling that those who hack the databases of message boards set up by software security vendors may get a sense of enjoyment out of the irony of basically thumbing their noses at the software security companies. I realize that ESET doesn't own the company that hosts this board, but it's kind of an "in your face" thing when a board that a software security company uses to help customers experiences a security breach.
  3. We're not planning to release this update as a PCU (program component update). Manual download and installation is required. I would have thought the Check for Program Update SHOULD work every time there is an update to the Program so we can always have the latest patched product we have subscribed too? Maybe you guys can setup an email alert service for your customers? I agree. I haven't been to this message board in quite a while and had no idea there was a program update.
  4. Just ran a Smart Scan, came up clean. HitMan Pro found one tracking cookie and the same dds file (from some Malwarebytes troubleshooting I did a while ago) that it's been complaining about from the get-go. Things look fine. I did check event viewer and it mentions the gui error regarding ESS. I had some issues last week with Windows updates getting stuck and I had to roll back to a previous restore point. I've been reinstalling those updates one at a time. Maybe ESS's gui didn't like the most recent one. Anyway, it looks allright now. Maybe all it needed was 'restart' rather than shut down/power up. I've found that with this Windows 8 laptop, there is a difference.
  5. This time I 'restarted' instead of powering down and powering up, and that appears to have fixed it. When the problem was happening, rt clicking the systray icon actually did not show the usual items, it showed 'enable protection', which I clicked on and nothing happened. The bottom items in the menu did show (can't remember if 'activate your product' was there or not, though). The 'about' function showed properly and clicking the help button brought up the help window properly. Anyway, it looks like things are functioning correctly again, but I will run a smart scan anyway. I should have checked Windows security to see if it showed ESS was working, but task manager did show that the service was running. I'm not going to mark this as 'solved' because I would like to see what the experts say a person should do in this case if a computer restart doesn't happen to work for someone.
  6. Also, right clicking to scan a file shows nothing. I mean, nothing. Task manager shows ESS service is running.
  7. Running 7.0.302.26 on a Windows 8 netbook. Got up this morning, powered up the netbook. The systray icon is showing a green letter 'e' in a green bordered white square instead of the usual letter 'i' in a green square. Right clicking the icon gets the usual items, but when I attempt to open the gui, all I get is a blank window. I tried restarting, and this did not solve the problem. Help!
  8. Telcoman, What browser were you using when this url came up for you? In my case, it only happened with the Opera browser (17.x) and only the first time I visited the blog page I mentioned in my first post. It was a redirect in both cases to the javeupdatecaa page, and then the popup. I closed the tab with the 'x' on the browser tab, I did not ever click on anything on the javeupdatecaa page. I don't have java installed on either one of the computers. The redirect did not happen with IE or Firefox. I figured it must be some particular feature of the Opera browser that allowed this to happen.
  9. When I first ran across this url, I googled it and came up with nothing other than the original web page. Now there is more discussion of it online. Surprisingly, Norton flags it as safe. Actually, virustotal's scan of the url itself only has one product labeling the site as malicious, which is surprising.
  10. OK, thanks for clarifying that, Marcos. I didn't do that. Arakasi, I ran full scans on both rigs today, and everything was fine. It's odd that the redirect only ever showed up only in the Opera 17 browser and only the first time the original blog page was visited. There must have been some java script on that page that caused that behavior only in this browser. That's beyond my understanding anyway. Thanks, guys. Looks like all is good here.
  11. Did you have to click on something on the page to make something download, or did it happen without your doing anything to initiate a download?
  12. Do you mean they were downloaded just from you having the page open? As in a 'drive by' downloading situation?
  13. Thanks, Marcos. Is there any possibility anything got into my computer just from that web page being open? I didn't click on anything on the page. I just closed it by using the 'x' on the tab.
  14. My Opera history list labels the link as "Please update java",
  15. Arakasi, you're quick to respond. That link shows as I expected, no java. Java is not in my list of Programs and Features. To be exact: We are unable to verify if Java is currently installed and enabled in your browser. This was in the Opera browser. Firefox wants me to click on a red button to verify, which I'm not going to do. It was never installed on the Windows 8 machine. We've only had it a few months, and I decided not to install java at all, and to uninstall it from the Windows 7 netbook. I've never missed it. ESET didn't block the site on the Windows 8 machine or the Windows 7 machine. In fact, the virus total report says ESET finds no problems with the site. Maybe the original url (the blog) tried to run a java script and was unable to, and hence sent me to a java download page. This happened both times on my first visit to that blog page using the Opera browser. I was trying to verify whether or not this "javeupdate" was a legitimate Oracle page or not. What concerns me is the spelling of the url I was sent to..."jave" rather than "java".
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