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Exclude the full path to the file(s) under Antivirus -> Basic -> Exclusions. Is the software in question detected? If so, under what name?

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ok let me see in era but if i have radmin remote desktop software and its installed in different location  in 1 pc software installed in root drive , in 2nd pc software installed in d: drive so what i do in that case for exclusion.

 

 

Regards

Vimarsh P.

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Hello Eset Team.

 

Unable to centrally Exclude Radmin Software (Version 2.2).

 

Eset detected Win32/RemoteAdmin Potentially unsafe application.

 

Customer using ERA 6.4 (Advance).

 

please give me step by step Exclusion method.

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Hello Eset Team.

 

Unable to centrally Exclude Radmin Software (Version 2.2).

 

Eset detected Win32/RemoteAdmin Potentially unsafe application.

 

Customer using ERA 6.4 Demo (Advance).

 

please give me step by step Exclusion method.

 

Awaiting your reply as soon as possible.

 

Regards

Anand Mavani

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