Anand Rachaita 2 Posted September 20, 2016 Share Posted September 20, 2016 Hello Team how to do centrally exclusion in era 6.4 if i have my genuine software found in virus detection so how to exclude it in all pc. Regards Vimarsh P. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,394 Posted September 20, 2016 Administrators Share Posted September 20, 2016 Exclude the full path to the file(s) under Antivirus -> Basic -> Exclusions. Is the software in question detected? If so, under what name? Link to comment Share on other sites More sharing options...
Anand Rachaita 2 Posted September 20, 2016 Author Share Posted September 20, 2016 ok let me see in era but if i have radmin remote desktop software and its installed in different location in 1 pc software installed in root drive , in 2nd pc software installed in d: drive so what i do in that case for exclusion. Regards Vimarsh P. Link to comment Share on other sites More sharing options...
anandm279 0 Posted September 23, 2016 Share Posted September 23, 2016 Hello Eset Team. Unable to centrally Exclude Radmin Software (Version 2.2). Eset detected Win32/RemoteAdmin Potentially unsafe application. Customer using ERA 6.4 (Advance). please give me step by step Exclusion method. Link to comment Share on other sites More sharing options...
anandm279 0 Posted September 26, 2016 Share Posted September 26, 2016 Hello Eset Team. Unable to centrally Exclude Radmin Software (Version 2.2). Eset detected Win32/RemoteAdmin Potentially unsafe application. Customer using ERA 6.4 Demo (Advance). please give me step by step Exclusion method. Awaiting your reply as soon as possible. Regards Anand Mavani Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted September 26, 2016 ESET Staff Share Posted September 26, 2016 Please follow the instructions in this KB Article: hxxp://support.eset.com/kb3642/?viewlocale=en_US Link to comment Share on other sites More sharing options...
Recommended Posts