ESET Insiders rekun 43 Posted February 5, 2016 ESET Insiders Share Posted February 5, 2016 Hi When a clients detects a PUP, it is not automatically deleted, and shows up in ERA as unresolved threats. When pushing a full scan the computer, it is also not deleted as the actions should be selected after scan has completed. But the only way i can manage this computer is through ERA, so i never get to choose to delete them. How can i delete these PUPs from ERA? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,295 Posted February 5, 2016 Administrators Share Posted February 5, 2016 1, You can create a policy which will enforce strict cleaning for real-time protection and on-demand scanner profiles on clients. 2, To resolve threats, send an on-demand scan task from ERAS that will use the "in-depth" scanner profile and has the cleaning level set to "strict cleaning". Link to comment Share on other sites More sharing options...
ESET Insiders rekun 43 Posted February 10, 2016 Author ESET Insiders Share Posted February 10, 2016 Thanks, works as advised Link to comment Share on other sites More sharing options...
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