pelumu 1 Posted October 16, 2015 Share Posted October 16, 2015 (edited) Hello, I created an Agent Deployment Task which runs well on the Client Computers. On the Small Business Server where the ERA-6-Server is running the Task fails (see attachment). Any ideas what I can do? Regards, Peter Edited October 16, 2015 by pelumu Link to comment Share on other sites More sharing options...
Administrators Marcos 4,718 Posted October 16, 2015 Administrators Share Posted October 16, 2015 Wouldn't deploying agent Live installer through GPO be an option for you? It's a much less problematic way of deployment than push install. Link to comment Share on other sites More sharing options...
pelumu 1 Posted October 16, 2015 Author Share Posted October 16, 2015 I don't like to use GPOs. So I tried to use Live INstaller on the server and got a security error (see attachment). I checked the directory and so I should have all rights as administrator. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,718 Posted October 17, 2015 Administrators Share Posted October 17, 2015 Please contact customer care as this will need to be looked at by ERA engineers and tracked. Link to comment Share on other sites More sharing options...
jimwillsher 64 Posted October 17, 2015 Share Posted October 17, 2015 If I understand correctly, you're trying to push the installer to the same machine that ERA is running on. If so, why not just run the live installer file manually? Although if ERA is installed on the SBS box then the agent should be there also, anyway. Link to comment Share on other sites More sharing options...
Toxidi 0 Posted October 23, 2015 Share Posted October 23, 2015 I receive the same error when trying to install the Agent manually or with LiveInstaller (Update from 6.2.171.0 to 6.2.190.0). This happens on most of my Windows Server 2008R2. I compared the security settings for the "Configuration-folder" on systems which are working but they are the same (SYSTEM: Full Control, Administrators: Full Control, Owner: SYSTEM). It is also not possible to change the ownership to Domain-Admins. I just created a support ticket. Maybe the support team knows more about that. I will keep you updated as soon as I receive a reply from them. Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 302 Posted October 23, 2015 ESET Moderators Share Posted October 23, 2015 That would be great if you could post the answer from the support team, so that other people browsing the forum can learn that too. Thanks Link to comment Share on other sites More sharing options...
benet 0 Posted October 27, 2015 Share Posted October 27, 2015 Hi, Someone has an answer from the support ?? I also get this issue on some computers. thanks Link to comment Share on other sites More sharing options...
Toxidi 0 Posted October 29, 2015 Share Posted October 29, 2015 Still no answer from the support. I just send them a kind reminder... Link to comment Share on other sites More sharing options...
Toxidi 0 Posted November 3, 2015 Share Posted November 3, 2015 Just to keep you updated: I created a ticket on 23.10. and still no answer... Very good Support Team!!! Link to comment Share on other sites More sharing options...
ict@flinter.nl 0 Posted November 10, 2015 Share Posted November 10, 2015 We also are having the same issues. No reply from support no help at all. Guess it is time to look elsewhere. Link to comment Share on other sites More sharing options...
Toxidi 0 Posted November 10, 2015 Share Posted November 10, 2015 (edited) I still got no answer from the support. Very disappointing. I have created a second ticket and for this also no answer! In the initial email the automatic reply contains something about 5 days (working days only from monday till friday)... Today after more than 2 weeks without any response from ESET I guess it is time to check the market for other solutions. Thanks for the NOT existing support!!! Why do I pay for this??? I will not spend my money (or companies money) again to ESET! Edited November 10, 2015 by Toxidi Link to comment Share on other sites More sharing options...
Toxidi 0 Posted November 25, 2015 Share Posted November 25, 2015 I decided to call them directly... After 1,5 hours, several reboots in safe mode, traces, etc. we got a workaround: - Disable HIPS - Reboot Server - Install Agent - Reactivate HIPS if you need I hope this can help someone... Link to comment Share on other sites More sharing options...
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