Jump to content

New PC - installing NOD32 causes PC to freeze


deanparkr
 Share

Recommended Posts

Hi

 

I have just purchased a brand new Windows 8.1 PC. So everything is fresh out of the box. It is a custom build from a smaller OEM so it has no bloatware, its a clean Windows 8.1 install.

 

Problem is when I install NOD32 the system keeps freezing shorly after boot up, aka when it starts the "Start up scan". The icon is spinning around in the system tray.

 

The only way to stop the freezing is to uninstall NOD32. I have tried installing again but this issue keeps occurring as soon as NOD32 is installed.

 

Just wondered if anyone had any ideas on this?

Link to comment
Share on other sites

  • Administrators

Does the problem go away if you temporarily disable startup scan tasks in Scheduler and restart the computer?

Link to comment
Share on other sites

Does the problem go away if you temporarily disable startup scan tasks in Scheduler and restart the computer?

 

Yes it does. I think I'll just leave the start up scan disabled. Thanks!

Link to comment
Share on other sites

Does the problem go away if you temporarily disable startup scan tasks in Scheduler and restart the computer?

Yes it does. I think I'll just leave the start up scan disabled. Thanks!

But I would recommend you to enable start up scan after each successful update to ensure and maintain maximum protection.

Link to comment
Share on other sites

  • Administrators

Please enable startup scan tasks and use Process monitor to create a boot log as per the instructions here. When done, compress it, upload it to a safe location along with the output from ESET Log Collector and pm me the download link.

Does the issue occur after every update when a startup scan is run or only after Windows starts?

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...