Microbe 5 Posted February 27 Share Posted February 27 Hi ESET Team, I would like to ask how to get rid of this pop-up alert. See the screenshots. When he opened Google Chrome, a pop-up will display (JS/Chromex.Agent.BZ). This was found when Google Chrome tried to access a website (client2.googleusercontent.com) Action taken: We already remove some sites on the extensions of google. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,088 Posted February 27 Administrators Share Posted February 27 Please provide logs collected with ESET Log Collector and make sure that sync is turned off. Quote Link to comment Share on other sites More sharing options...
itman 1,667 Posted February 27 Share Posted February 27 An earlier forum posting on this detection here: https://forum.eset.com/topic/36679-jschromexagentbz-help/ . To summarize, a malicious/corrupt Chrome extension kept loading at Chrome startup time due to the Sync feature being enabled. One poster in the thread stated in his case it was related to ChatGPT. Quote Link to comment Share on other sites More sharing options...
Microbe 5 Posted February 27 Author Share Posted February 27 Hi ESET Team, See the attached files (collected logs from ESET Log collector) for your reference. Cheers, Gil ESET LOGS FOR ANALYSIS-20240227T060231Z-001.zip Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,088 Posted February 28 Administrators Share Posted February 28 Please search for a "Volume Booster" extension in Chrome and remove it. Quote Link to comment Share on other sites More sharing options...
Microbe 5 Posted February 28 Author Share Posted February 28 Hi ESET Team, I will inform him. Cheers, Gil Quote Link to comment Share on other sites More sharing options...
Microbe 5 Posted February 29 Author Share Posted February 29 The problem has been resolved now. Thank you! Cheers, Gil Quote Link to comment Share on other sites More sharing options...
DanceWithGames 0 Posted March 2 Share Posted March 2 I have the same problem. When he opened Google Chrome, a pop-up will display (JS/Chromex.Agent.BZ). Could you please help me? And this is the file from ESET logs collector.essp_logs.zip Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,088 Posted March 2 Administrators Share Posted March 2 49 minutes ago, DanceWithGames said: I have the same problem. When he opened Google Chrome, a pop-up will display (JS/Chromex.Agent.BZ). Could you please help me? And this is the file from ESET logs collector. Please remove the extension Notifier for Gmail™ from Firefox. Quote Link to comment Share on other sites More sharing options...
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