DYangah

Thank you Marcos. Let me compare the logs in the devices and update in here

Dear ESET Team, I have populated the ESET agent installer for our enviroment inclusinve of the server configuration details, after which i installed in devices but they arent reporting to the ESMC dashboard. The devices have the agent and ESET products. What would be the underlying issue with the cuurent agent package v7.2.1266.0 Any advise will help regards, Davis

Thank you for the clarification. Much appreciated Marcos.

Dear Team, Please assist in validating the error even though the EDTD is Enabled. What would be giving the ESET Dynamic Threat Defense is not activated or license is invalid error? This is only reflective to endpoints that have ESET product upgraded from v6 to v7. Any forthcomig assistance will be appreciated. regards,