AbdoZaghloul 0 Posted January 9 Share Posted January 9 Hello there, I can't activate ESET. It can't reach the servers. I ran it as administrator, restarted the pc, nothing worked. Any suggestions? Thanks! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,406 Posted January 9 Administrators Share Posted January 9 If you are behind a firewall or connect through a proxy, make sure that connection to ESET servers is allowed. If that's not the case, please provide logs collected with ESET Log Collector. Link to comment Share on other sites More sharing options...
Solution AbdoZaghloul 0 Posted January 9 Author Solution Share Posted January 9 (edited) I figured it out finally from other posts, it took me 3 days of struggling 🤦♂️. For some reason Hosts file was changed and "edf.eset.com" was added. Thanks. Edited January 9 by AbdoZaghloul Link to comment Share on other sites More sharing options...
AbdoZaghloul 0 Posted January 20 Author Share Posted January 20 Good Day. So after successfully activation my system, after some time for some reason it crashed and restarted. And now I'm getting this screen when starting, Whatever option I choose I'm getting this error, I tried shutting down the system and restarted several times but no change. What could be the problem ? Link to comment Share on other sites More sharing options...
Terr 0 Posted January 20 Share Posted January 20 Hi All, I get the same ECP.3 error code, and i tri to fix it with this (sadely there is no fix in this topic) and other topics like this where i must look in C:\Windows\System32\drivers\etc\hosts But this page was empty so that was also not the solution. And finaly i have connect another internet connection, but that was also not the solution. I have download the esetlogcollector so i can sent my log. Can someone Please help me! Link to comment Share on other sites More sharing options...
Terr 0 Posted January 20 Share Posted January 20 Hi All, I have great news because i have found the problem and it's working now! This was a problem i have create meself with port explorer when i toght that the IP adress ESET is using was something bad, so i blocked it on Port Explorer😂 That program i installed on the same date ESET was not enable to downloading his updates, so when i delete it ESET was working again 😅 Link to comment Share on other sites More sharing options...
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