sesk 23 Posted October 3, 2023 Share Posted October 3, 2023 have to re-do the full disk access thing quite often. is it just me ? feedback welcome. because of it, i preformed a complete new install today afternoon, had to re-do it the full disk acess later at night. once of the two eset if often "off". sonoma installed. Link to comment Share on other sites More sharing options...
Chas4 8 Posted October 4, 2023 Share Posted October 4, 2023 Does it work if both are enabled or is there a pending system extensions to be approved? Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 11, 2023 Share Posted October 11, 2023 The same for me on Sonoma. I have to reset full access to the disk periodically... Link to comment Share on other sites More sharing options...
Chas4 8 Posted October 11, 2023 Share Posted October 11, 2023 Any other software require full disk access to be reset every so often? Link to comment Share on other sites More sharing options...
sesk 23 Posted October 11, 2023 Author Share Posted October 11, 2023 nope. clean install did not help. Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 11, 2023 Share Posted October 11, 2023 nope, only Eset (and only one, not the real time protection, the other... like the screenshot of Sesk; but Cybersecurity go in red) . And on two Mac with Sonoma... Link to comment Share on other sites More sharing options...
sesk 23 Posted October 12, 2023 Author Share Posted October 12, 2023 ticket #00650268 let see if it helps. daspolfo 1 Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 13, 2023 Share Posted October 13, 2023 Thanks!! 👍 let us know if you have fresh update (this morning, another time I've to re-activate the total access to disk... other apps doesn't do this) Link to comment Share on other sites More sharing options...
AnthonyQ 48 Posted October 13, 2023 Share Posted October 13, 2023 From my own experience, ESET is less stable on Mac compared to PC... Link to comment Share on other sites More sharing options...
ESET Staff Robertos 17 Posted October 17, 2023 ESET Staff Share Posted October 17, 2023 It is problem in macOS Sonoma affecting micro-service architecture used in ECS and EEA version 7. The issue is still present in Sonoma BETA 14.1. OS is removing FDA for product application bundle during restart of macOS. Although we've reported it to Apple, we are trying to find a workaround fix of this. Hot-fix will be released immediately if we discover how to correctly exit product in problematic macOS shutdown. Tommy V, Peter Randziak and daspolfo 3 Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 18, 2023 Share Posted October 18, 2023 Thanks a lot for update! I've seen that since a couple of days, it doesn't ask me anymore... I've search a little and perhaps it's when I let the login page of MacOs Sonoma open and wait a few seconds before entering my password... Perhaps a coincidence, perhaps not (when I'm logging in, I see the eset window open in red and immediately it change to green). Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 20, 2023 Share Posted October 20, 2023 (edited) UPDATE: I confirm, It doesn't ask me anymore since at least 4 days... Edited October 20, 2023 by daspolfo Link to comment Share on other sites More sharing options...
sesk 23 Posted October 20, 2023 Author Share Posted October 20, 2023 there was no hotfix. issue is still present. Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 20, 2023 Share Posted October 20, 2023 for me, 5 days without the issue. Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 30, 2023 Share Posted October 30, 2023 Thanks a lot to the team for the update 7.4.1600.0 ! it solve the problem! 👍 Link to comment Share on other sites More sharing options...
Solution sesk 23 Posted October 30, 2023 Author Solution Share Posted October 30, 2023 Version 7.4.1600.0 Fixed: Proxy password is now encrypted in configuration export Fixed: PCU update by OS restart no longer breaks the product Fixed: Web access protection issues after upgrade from version 6 Link to comment Share on other sites More sharing options...
Chas4 8 Posted October 30, 2023 Share Posted October 30, 2023 Update release notes link in ESET hxxp://repository.eset.com/v1/com/eset/apps/home/eav/mac/v7/7.4.1600.0/eset_cybersecurity_mlp_10.pkg.changelog.html Link to comment Share on other sites More sharing options...
ESET Staff Robertos 17 Posted October 30, 2023 ESET Staff Share Posted October 30, 2023 Lost full disk access is macOS Sonoma issue. Apple knows it. Anyway, we did workaround to fix it in ECS 7.4.1600.0 and it should work at least on real HW. After fix we were not able replicate this problem on real HW, but still was able to replicate it in virtual machines running Sonoma. But not all VM vendors were affected so you should test it to see if fix is working for you. Business customers: EEA 7.4.1500.0 has the same FDA fix. daspolfo 1 Link to comment Share on other sites More sharing options...
ESET Staff Robertos 17 Posted November 3, 2023 ESET Staff Share Posted November 3, 2023 Would be nice to hear that work around in 7.4.1600.0 fixed lost full disk access for you. At least those who reported this issue, are you still notice this issue? Link to comment Share on other sites More sharing options...
sesk 23 Posted November 3, 2023 Author Share Posted November 3, 2023 Issue could not be reproduced after the update, thank you. Sonoma 14.2 is ´around the corner’, =are you still in touch with apple? Link to comment Share on other sites More sharing options...
ESET Staff Robertos 17 Posted November 5, 2023 ESET Staff Share Posted November 5, 2023 We tested 7.4.1200.0 with Sonoma 14.2 BETA and FDA lost was not fixed there. We do not know what Apple will do between BETA and public release so may be Apple will fix in public release. But we won't plan to test it again with older builds without workaround, we spent a lot of resources to find out working workaround so we would not have to fight with this problem again and again. We will test if workaround in 7.4.1600.0 is still working in released 14.2 but we will not find out if it is because of workaround or fix in macOS. Link to comment Share on other sites More sharing options...
daspolfo 0 Posted November 9, 2023 Share Posted November 9, 2023 Issue happened again today for me... 😓 Link to comment Share on other sites More sharing options...
ESET Staff Robertos 17 Posted November 11, 2023 ESET Staff Share Posted November 11, 2023 (edited) On 11/9/2023 at 7:22 AM, daspolfo said: Issue happened again today for me... 😓 I suppose you see it again with 7.4.1600.0 build. If yes, there's nothing we could do with it and you should wait until Apple release macOS fixing this issue. We are sorry, but we did everything we could do to fix this OS issue. Edited November 11, 2023 by Robertos Link to comment Share on other sites More sharing options...
lllusion 0 Posted November 24, 2023 Share Posted November 24, 2023 ESET Cyber Security for macOS v7.4.1600.0 lost Full Disk Access again today after a full shut down and reboot. It is the only application that is losing FDA on macOS 14.1.1. Link to comment Share on other sites More sharing options...
Chas4 8 Posted December 12, 2023 Share Posted December 12, 2023 Apple released macOS 14.2 yesterday (a bunch of security fixes), not sure if this was fixed in that Link to comment Share on other sites More sharing options...
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