sesk 23 Posted October 3 Share Posted October 3 have to re-do the full disk access thing quite often. is it just me ? feedback welcome. because of it, i preformed a complete new install today afternoon, had to re-do it the full disk acess later at night. once of the two eset if often "off". sonoma installed. Quote Link to comment Share on other sites More sharing options...
Chas4 8 Posted October 4 Share Posted October 4 Does it work if both are enabled or is there a pending system extensions to be approved? Quote Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 11 Share Posted October 11 The same for me on Sonoma. I have to reset full access to the disk periodically... Quote Link to comment Share on other sites More sharing options...
Chas4 8 Posted October 11 Share Posted October 11 Any other software require full disk access to be reset every so often? Quote Link to comment Share on other sites More sharing options...
sesk 23 Posted October 11 Author Share Posted October 11 nope. clean install did not help. Quote Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 11 Share Posted October 11 nope, only Eset (and only one, not the real time protection, the other... like the screenshot of Sesk; but Cybersecurity go in red) . And on two Mac with Sonoma... Quote Link to comment Share on other sites More sharing options...
sesk 23 Posted October 12 Author Share Posted October 12 ticket #00650268 let see if it helps. daspolfo 1 Quote Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 13 Share Posted October 13 Thanks!! 👍 let us know if you have fresh update (this morning, another time I've to re-activate the total access to disk... other apps doesn't do this) Quote Link to comment Share on other sites More sharing options...
AnthonyQ 48 Posted October 13 Share Posted October 13 From my own experience, ESET is less stable on Mac compared to PC... Quote Link to comment Share on other sites More sharing options...
ESET Staff Robertos 12 Posted October 17 ESET Staff Share Posted October 17 It is problem in macOS Sonoma affecting micro-service architecture used in ECS and EEA version 7. The issue is still present in Sonoma BETA 14.1. OS is removing FDA for product application bundle during restart of macOS. Although we've reported it to Apple, we are trying to find a workaround fix of this. Hot-fix will be released immediately if we discover how to correctly exit product in problematic macOS shutdown. Tommy V, Peter Randziak and daspolfo 3 Quote Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 18 Share Posted October 18 Thanks a lot for update! I've seen that since a couple of days, it doesn't ask me anymore... I've search a little and perhaps it's when I let the login page of MacOs Sonoma open and wait a few seconds before entering my password... Perhaps a coincidence, perhaps not (when I'm logging in, I see the eset window open in red and immediately it change to green). Quote Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 20 Share Posted October 20 (edited) UPDATE: I confirm, It doesn't ask me anymore since at least 4 days... Edited October 20 by daspolfo Quote Link to comment Share on other sites More sharing options...
sesk 23 Posted October 20 Author Share Posted October 20 there was no hotfix. issue is still present. Quote Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 20 Share Posted October 20 for me, 5 days without the issue. Quote Link to comment Share on other sites More sharing options...
daspolfo 0 Posted October 30 Share Posted October 30 Thanks a lot to the team for the update 7.4.1600.0 ! it solve the problem! 👍 Quote Link to comment Share on other sites More sharing options...
Solution sesk 23 Posted October 30 Author Solution Share Posted October 30 Version 7.4.1600.0 Fixed: Proxy password is now encrypted in configuration export Fixed: PCU update by OS restart no longer breaks the product Fixed: Web access protection issues after upgrade from version 6 Quote Link to comment Share on other sites More sharing options...
Chas4 8 Posted October 30 Share Posted October 30 Update release notes link in ESET hxxp://repository.eset.com/v1/com/eset/apps/home/eav/mac/v7/7.4.1600.0/eset_cybersecurity_mlp_10.pkg.changelog.html Quote Link to comment Share on other sites More sharing options...
ESET Staff Robertos 12 Posted October 30 ESET Staff Share Posted October 30 Lost full disk access is macOS Sonoma issue. Apple knows it. Anyway, we did workaround to fix it in ECS 7.4.1600.0 and it should work at least on real HW. After fix we were not able replicate this problem on real HW, but still was able to replicate it in virtual machines running Sonoma. But not all VM vendors were affected so you should test it to see if fix is working for you. Business customers: EEA 7.4.1500.0 has the same FDA fix. daspolfo 1 Quote Link to comment Share on other sites More sharing options...
ESET Staff Robertos 12 Posted November 3 ESET Staff Share Posted November 3 Would be nice to hear that work around in 7.4.1600.0 fixed lost full disk access for you. At least those who reported this issue, are you still notice this issue? Quote Link to comment Share on other sites More sharing options...
sesk 23 Posted November 3 Author Share Posted November 3 Issue could not be reproduced after the update, thank you. Sonoma 14.2 is ´around the corner’, =are you still in touch with apple? Quote Link to comment Share on other sites More sharing options...
ESET Staff Robertos 12 Posted November 5 ESET Staff Share Posted November 5 We tested 7.4.1200.0 with Sonoma 14.2 BETA and FDA lost was not fixed there. We do not know what Apple will do between BETA and public release so may be Apple will fix in public release. But we won't plan to test it again with older builds without workaround, we spent a lot of resources to find out working workaround so we would not have to fight with this problem again and again. We will test if workaround in 7.4.1600.0 is still working in released 14.2 but we will not find out if it is because of workaround or fix in macOS. Quote Link to comment Share on other sites More sharing options...
daspolfo 0 Posted November 9 Share Posted November 9 Issue happened again today for me... 😓 Quote Link to comment Share on other sites More sharing options...
ESET Staff Robertos 12 Posted November 11 ESET Staff Share Posted November 11 (edited) On 11/9/2023 at 7:22 AM, daspolfo said: Issue happened again today for me... 😓 I suppose you see it again with 7.4.1600.0 build. If yes, there's nothing we could do with it and you should wait until Apple release macOS fixing this issue. We are sorry, but we did everything we could do to fix this OS issue. Edited November 11 by Robertos Quote Link to comment Share on other sites More sharing options...
lllusion 0 Posted November 24 Share Posted November 24 ESET Cyber Security for macOS v7.4.1600.0 lost Full Disk Access again today after a full shut down and reboot. It is the only application that is losing FDA on macOS 14.1.1. Quote Link to comment Share on other sites More sharing options...
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