daspolfo

Hi, no error today in same configuration. The clean install seems to be the solution. If the problem come back, I will post the logs and infos 😉

Hi. The MacOs Firewall is still active for me. Is it needed to disabled it ? (No problem at all today)

Thanks a lot! I will see tomorrow, but today no problem at all after clean install. I will come back tomorrow to give some news and see the logs if necessary.

For the moment, all fine on the two machines - except the name of the machines in license which did not come up correctly and which I had to rename by hand in ESET Home (but that's another problem) - I will say here if all stay ok 😉 (it was random on boot).

I've totally uninstalled Cybersecurity and reinstalled clean to see if the problem come back 😉

Hi, I've another bug sometimes I boot up my Mac. When macos starts, if I wait for the ESET icon to load and then click on "show Eset Cyber Security" (to access the interface), from time to time nothing happens and it displays the error “Communication error”. I have to restart Macos again to get everything back to normal. Note that this happens to me on my macbook pro AND on my mac mini (Cybersecurity latest version 8.2.800.0). If someone have the same problem 🙂

with the process seen above everything works well 😉. It was a bug during the update.

It's seems to work perfectly now and the name is correct, even after a reboot. The strange thing is that the wrong name was an old computer who've already connected to my network. It's good now. On the other hand, I had a communication error during a restart but that should have nothing to do with it... (the servers are perhaps overdue for the update?) (the ESET HOME application was extremely slow during the problem and now is normal).

Ok I've found the solution... for those to whom this would happen: open ESET HOME app and cancel the old Mac name Rename the new (wrong) Mac with their old name (exactly the same) open Cybersecurity and go to help panel Click on "Modify subscription" Enter your license key and validate it reactivate the license and the name should be correct now Strange bug.. 🙃

Hi, I've just installed the 8.2.800.0 version of Mac Eset Cybersecurity and when it restart, I can show in Help menu a wrong name for my computer ("iPad"...).. This name was also reported in ESET HOME app on my phone (it add a new computer to others...). I've cancelled the old name of my computer in ESET HOME and rename the new with the correct name but it don't refresh in Cybersecurity.. What's wrong ? Thanks for your help. Best Regards.

Hi, today when I launch my Mac (Sonoma 14.5), he asked me to authorize some access like Calendar (add) and Photos... The Cybersecurity state was also on red for losing the full disc access again (I thought the problem was fixed and it hasn't happened for a long time).. Is it normal to gain access to calendar(!) or photos? Same on my MacBook, the Calendar access is activated. And another small question: does the 7.4.1600.0 the last version? (there hasn't been a product update in a very long time. ) Thanks for your help. best regards.

Thanks! And last question If I get a new license and let the others expire should it work? I would just have to change the activation serial number in my products, is that right?

If I stay to these licences and renew one by one, will I have the update to CyberSecurity with latests versions too and ?

Thanks a lot for your help 🙂 juste to understand, I need to do that for Android licence, then for MacOS licence, then for Windows licence? I would have liked to be able to combine my 3 licenses into 1 subscription for three devices.

Hello, i've 5 licences (two for windows and two for MacOS and one Android) and in ESET HOME I can't find the option for renew my licence... I've only the automatic renewal... I wanted to switch my license to the new subscriptions but apparently I can't... What should I do when my license is close to expiring? Thanks a lot for help. Best Regards.