Administrators Marcos 5,085 Posted September 30, 2023 Administrators Share Posted September 30, 2023 The log is too big to process, please disable logging after no more than 10s so that it's not bigger than 4 GB. Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 30, 2023 Author Share Posted September 30, 2023 Ah Ok Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 1, 2023 Author Share Posted October 1, 2023 Hello sorry for this i did 3 eset log the first 2 were at 20gb and the l ast one was at 7-8gb (like the first one that i sent you 2weeks ago) . I also really apologize if this is taking almost a month here the eset perf (i used the 4G because my connection is slow) https://www.transfernow.net/dl/20231001DV39GUcJ Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 5, 2023 Author Share Posted October 5, 2023 Hello , is the eset perf good ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted October 5, 2023 Administrators Share Posted October 5, 2023 The last log was generated when a startup scan was running so it's expected that ESET was reading more data from the disk. Before generating the log, make sure that the ESET icon is not spinning and no startup scan is being run. Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 5, 2023 Author Share Posted October 5, 2023 I though i had to do the issue again . okay i will do that Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 5, 2023 Author Share Posted October 5, 2023 Hello here the link https://www.transfernow.net/dl/202310052ZouGksv 1.58gb is it good ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted October 5, 2023 Administrators Share Posted October 5, 2023 These processes took most of the disk IO time: Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 5, 2023 Author Share Posted October 5, 2023 System kidna use 10mb/s but it is far better than 300mb/s , my computer was too laggy Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 8, 2023 Author Share Posted October 8, 2023 Hello so now the issue is resolved ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted October 8, 2023 Administrators Share Posted October 8, 2023 ESET Log Collector is among running processes. Make sure that ELC is not running when an advanced OS log is being generated. Also try to kill these two processes and see if it makes a difference: I don't see any issues with ekrn.exe reading or writing an excessive amount of data in the log. Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 8, 2023 Author Share Posted October 8, 2023 hello , I feel like these services were not giving the problem , probably before i contact you i uninstalled eset but i forgot to disable scan startup Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 9, 2023 Author Share Posted October 9, 2023 Since i don't have holidays anymore , i will do what you asked me to do this Wednesday okay ? (i hope i won't forget) Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 10, 2023 Author Share Posted October 10, 2023 (edited) Hello I have an eset log file that i just did today and uses 610mb is that good ? Edited October 10, 2023 by ghalilahlou Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 10, 2023 Author Share Posted October 10, 2023 https://www.transfernow.net/dl/20231010b6WUIhJL here if you want to check Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted October 11, 2023 Administrators Share Posted October 11, 2023 I don't see any issues in the log ESET's ekrn.exe is represented by the red line. There's just one very short peak when the local cache was being tidied up. Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 11, 2023 Author Share Posted October 11, 2023 yeah that's weird , probably the issue is fixed after i removed the startup scan. Also when i started this post i had a older ESET version 16.2.13.0 now i have 16.2.15.0 Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 17, 2023 Author Share Posted October 17, 2023 Hello so now , do we say that the issue is now fixed ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted October 17, 2023 Administrators Share Posted October 17, 2023 4 minutes ago, ghalilahlou said: Hello so now , do we say that the issue is now fixed ? It's actually you who must know if the issue persists or not. If you are experiencing an issue, does temporarily uninstalling ESET make a difference? Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 17, 2023 Author Share Posted October 17, 2023 Well i really don't experience the same high pourcentage that you see in the screenshots that i sent you before , and before i made this post (before i foun the solution) i uninstalled ESET 2times until i send a message to the forum. i don't have this issue anymore. is it alright if i can ask you a question about the stop/djvu ransomware that encrypted my files back in august 2023 ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted October 17, 2023 Administrators Share Posted October 17, 2023 Please do not mix different queries or issues in a topic. As for Filecoder.STOP, decryption is unfortunately not possible. Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 17, 2023 Author Share Posted October 17, 2023 😕 okay well i knew it because my id is online (doesn't finish with t1) but hmm i will just wait hope there will be a solution Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted October 27, 2023 Author Share Posted October 27, 2023 Well sir thank you so much for your help Link to comment Share on other sites More sharing options...
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