Rodrigo Montecinos

Hello, I want to consult the following, it turns out that in previous versions of Eset Internet Security, when doing an exhaustive analysis of the system (selecting all units) it took an average of between 1 hour and 1 hour and 25 minutes. Currently, since the last 2 versions (I currently have 17.1.11.0) I have noticed much faster analysis, since now the exhaustive analysis only takes between 30 and 35 minutes. I want to know if something was misconfigured? (I haven't touched anything at all in recent years regarding the configuration) or if these latest versions actually improved the analysis so that it is faster and more efficient. Thank you. ☺️

I just updated to the latest version (17.0.15.0) of Eset Internet Security... I did a full scan and it froze again (a few weeks ago I made a post about the same problem), apparently the problem persists in the last update. When I uncheck "registration" the full scan is done without any problem. Apparently this problem has not been solved yet.

Hello, I did a deep scan by disabling the registry option and it didn't freeze, I did the full scan without any problems, although it lasted less time (my full deep scan usually takes 1 hour and 30 minutes), now it lasted 35 minutes.

I'm also having the same problem, in fact I posted it here: it only happens when I do a deep custom scan, it freezes randomly and even if I hit the pause or cancel button nothing happens, in the end I have to restart. The quick scan works without problems, and as most comment, this started happening in the latest version of Eset, it never happened to me before.

I can't understand very well what I have to do (I'm a casual user), what do you mean by: - Diagnostics in the advanced setup - disable logging after 20-30s I haven't understood that very well.

Apparently it is a general problem with the latest version of the program, I hope that the administrators who read the forum will send these comments to the engineers

Hello, I just posted the same problem (I'm waiting for a moderator to approve my topic). Exactly the same thing happens to me as you, I can't perform deep scans since they are frozen (the green circle on the left keeps moving), the quick scan works without problems. Hopefully it's something that can be solved with a quick update.

Hello, I have a problem that I don't know if it is serious, but it is at least annoying. I tell you (I will use a translator, sorry): When I do a quick scan (the normal one) it runs without any problem, but when I do the comprehensive custom scan and select all my drives, after a while after starting it freezes. The left menu animation (green circle) still works and the progress dots at the bottom keep moving, but the scan is stuck in any random folder. If I press pause or cancel, nothing happens and the animated green circle on the left keeps moving, it has happened to me twice recently. I have the latest version to date of Eset Internet Security, Windows 10 updated up to date. Opinions? 😪