ghalilahlou 0 Posted September 6, 2023 Author Share Posted September 6, 2023 Alright Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 7, 2023 Author Share Posted September 7, 2023 Hello sir i will do it tomorrow because i am kinda tired after high school Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 9, 2023 Author Share Posted September 9, 2023 Hello i am back , here the eset log i hope it will work this time , if not clearly i don't know what we will do (even if for my opinnion the issue that i experienced is clearly fixed) Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 9, 2023 Author Share Posted September 9, 2023 i have an EsetPerf.etl file , but it uses so many space (10gb) eis_logs.zip collector_log.txt Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted September 9, 2023 Administrators Share Posted September 9, 2023 Please compress EsetPerf.etl, upload the archive to a safe location (e.g. OneDrive, Dropbox, etc.) and drop me a message with a download link. Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 9, 2023 Author Share Posted September 9, 2023 okay here the file https://www.transfernow.net/dl/20230909uMH6HN3H , i don't know how to use onedrive or dropbox so i used a link that i was always using when i have issues. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted September 10, 2023 Administrators Share Posted September 10, 2023 Ekrn did not take a lot of IO time, it appears that TreeSizeFree did. Moreover, ESET Log Collector was running and creating a SysInspector log which affected disk usage too: Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 10, 2023 Author Share Posted September 10, 2023 True because true size was being runned , clearly that's weird , maybe the version that i had got this issue , or maybe before i 've disabled scan startup Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 13, 2023 Author Share Posted September 13, 2023 Sir i am sorry i forgot. Sadly my free license is gonna end soon , so idk how i will test this Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted September 14, 2023 Administrators Share Posted September 14, 2023 5 hours ago, ghalilahlou said: Sir i am sorry i forgot. Sadly my free license is gonna end soon , so idk how i will test this What do you mean please? As per the above screenshot, it's TreeSizeFree.exe which takes most disk IO time. It's unrelated to ESET. Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 14, 2023 Author Share Posted September 14, 2023 my Eset license is gonna end soon so we won't be able to test this Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted September 14, 2023 Administrators Share Posted September 14, 2023 You could uninstall ESET, install it from scratch and activate a trial license again. Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 14, 2023 Author Share Posted September 14, 2023 But the free trial use an account Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 14, 2023 Author Share Posted September 14, 2023 maybe i will log in with a new account and i will get another 30days , and then i iwll do the eset log again . I am sorry i hope that i am not disturbing you Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 22, 2023 Author Share Posted September 22, 2023 (edited) Hello , i am back , so you asked me to do again everything , like enabling again the Scan Startup , however , i just reactivated and i don't have the system high disk usage, maybe i have to check again when i will turn off the computer and start it again Edit: i jsut got the issue back , imma give u the eset log Edited September 22, 2023 by ghalilahlou Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 28, 2023 Author Share Posted September 28, 2023 Hello sir i haveny recieved any news from you ? I am sorry if i wasnt active , i forgot to send you the eset log Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted September 29, 2023 Administrators Share Posted September 29, 2023 On 9/6/2023 at 1:03 AM, ghalilahlou said: Hello so i think i fex the issue by disabling startup scan , if u wanted the screenshot here : The link points to mail.google.com and is invalid. Please provide a screenshot for clarification in the first place. Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 29, 2023 Author Share Posted September 29, 2023 Hello here the screenshot again Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 29, 2023 Author Share Posted September 29, 2023 I downloaded the picture and posted it again , Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted September 29, 2023 Administrators Share Posted September 29, 2023 Please provide a fresh ESETPerf.etl log from time when ESET Log Collector is not running. Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 29, 2023 Author Share Posted September 29, 2023 Yes that's what i did , i just have to add it in transfer now. However i did what you told me : - re active startup scan - wait until the problem is back - do the eset scan (when i activated the diagnotic option) - i had a 16gb eset perf log thati compressed -now i will do a link so i will transfer it to you Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted September 29, 2023 Administrators Share Posted September 29, 2023 Advanced OS logging should be activated for no longer than 30-60s when the issue is manifesting, otherwise huge logs may be generated and the data may not fit into memory before being written to the log. Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 29, 2023 Author Share Posted September 29, 2023 Yes that's what i did Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 29, 2023 Author Share Posted September 29, 2023 I am preparing the link it will take time sadly Link to comment Share on other sites More sharing options...
ghalilahlou 0 Posted September 30, 2023 Author Share Posted September 30, 2023 Hello here the file : https://www.transfernow.net/dl/20230929veC2kbrz ESET perf log Link to comment Share on other sites More sharing options...
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