ESET Insiders SM03 5 Posted September 4 ESET Insiders Share Posted September 4 Hi, While 'Web Access Protection' is on, EIS is preventing file downloading from OxyCloud domain (https://oxy.cloud/en/ & https://download.oxy.st/) Files are only downloading when turning off the 'Web Access Protection' manually. facing this same since last two / three version of EIS (16.x) Initially thought this is a bug & will be fixed in future release but as still its continues & exist so reporting here Pls fix this is future release as its very annoying to disable that everytime I try to download something from OxyCloud Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,841 Posted September 4 Administrators Share Posted September 4 Please try again, it seems to work for me now. Quote Link to comment Share on other sites More sharing options...
ESET Insiders SM03 5 Posted September 5 Author ESET Insiders Share Posted September 5 (edited) Hi @Marcos I just checked after reading your comment here, & now it is downloading without disabling that 'Web Access Protection'. Not sure what've happened as last I checked, EIS didn't release any newer version in the last 12/24 hours where they made any changes to the new version. or ESET made any changes via the regular A/V signature (Modules) update lately so that as result, now its working? Anyway, IDK it maybe someone can tell me more about this. And apart from this do we have any tentative release window locked for the upcoming v17? (Sep/Oct?) Edited September 5 by SM03 Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,841 Posted September 5 Administrators Share Posted September 5 One of the urls used by the cloud service was blacklisted so we unblocked it. Quote Link to comment Share on other sites More sharing options...
ESET Insiders SM03 5 Posted September 5 Author ESET Insiders Share Posted September 5 Whichone was blocked earlier? oxy.cloud/en or download.oxy.st? And any info about the v17 release that I asked earlier? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,841 Posted September 5 Administrators Share Posted September 5 It was a different domain. V17 will be available later this year. micasayyo 1 Quote Link to comment Share on other sites More sharing options...
ESET Insiders SM03 5 Posted September 5 Author ESET Insiders Share Posted September 5 Hi @Marcos I was just downlaoding a file from Oxy & it's (again) now blocking [Attached screen recorded video for the same] 1.mp4 Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,841 Posted September 5 Administrators Share Posted September 5 Works for me fine. Please provide logs collected with ESET Log Collector. Quote Link to comment Share on other sites More sharing options...
ESET Insiders SM03 5 Posted September 6 Author ESET Insiders Share Posted September 6 (edited) @Marcos What're the settings that you need to be checked [under artifatcs to collect] in log collector? Edited September 6 by SM03 Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,841 Posted September 6 Administrators Share Posted September 6 There's no such setting, I'd need to check logs. Quote Link to comment Share on other sites More sharing options...
ESET Insiders SM03 5 Posted September 6 Author ESET Insiders Share Posted September 6 (edited) See this, am asking about this. Also, what should I select for log ages & log collctiom mode? Edited September 6 by SM03 Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,841 Posted September 6 Administrators Share Posted September 6 It's enough to use default settings. Quote Link to comment Share on other sites More sharing options...
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