AlSky

It seems the problem is finally solved.

Hi, Marcos. I regret to report that after having automatically updated my ESET product to version 1245 of the disinfection module today, the problem with the depth-scan seems to have disappeared, but a new problem appears with the smart scan: it lasts now the same as the depth-scan (about three hours) and analyzes basically the same number of files (more than a million). I know because after testing if the problem had been fixed with the depth-scan I also performed a smart analysis. Before, the smart scan lasted just over fifty minutes and analyzed about half a million files. It is as if when selecting the smart scan the ESET product performs a depth-scan instead of the requested. And yes, I'm sure that first selected a depth-scan and after it a smart scan. Best regards.

Thanks, I got it finally.

Thanks for the clarification and let's hope the issue will be fixed soon.

Ah, so you talk in future, you mean it will be fixed, but it hasn't been solved yet, right?

Thanks. So it means that the users that we still have the version 1244 we need the version 1245 to the depth-scan problem gets fixed, right? The user who says in this thread that the problem is fixed must have installed version 1245 from the pre-release channel. Right? Best regards.

Thank you very much. Is it true that the problem with depth scan is solved? But the the version of the module of disinfection is yet the 1244, not updated to 1245. Best regards.

Has it been fixed? I still have the version 1244 of the module of disinfection. Was not it necessary to hope that they should release the version 1245?

Thank you, Marcos. The version 17 of ESET product isn't released openly yet in my area (Spain). Will it take much more time? Thanks in advance.

Hello and thank you for the answer.Do you know when the automatic update will be available? Best regards.

Hello and thank you for answering. I do not find in my ESET product the option to download pre-released products. In Spain, version 17 has not yet been released, I still have the 16. Anyway, there seems to be some problems after the installation of version 17, right? For example: And I have seen in the forum some stuff with Firefox. Best regards.

Hello. In the last three weeks I have suffered sporadically something similar, only happens in the Firefox browser, not in Microsoft Office in any of its programs (neither Word, nor Outlook, nor Excel, nor PowwrPoint...) nor any program in which you can write in. I thought my keyboard was failing, although it would be weird if only failed in Firefox, but seeing this already raises my doubts as to whether I have the same problem. Is it possible? Best regards.

Hello and thanks. Is this update the version 17 of the ESET product? Thanks.

Hello. Does anyone know if the 1245 version has been released yet? According to ESET Spain technical support, its development was suffering from some problems (and I don't want to install something that could be problematic), but it was supposed to be released already and does not appear to me as available. That is why I would like to know if it has already been officially released for all users or I should worry that maybe there is some other problem with my ESET product that prevents the update of the module. Thanks.

Hello and thank you for the answer. ESET Spain technical support has told me that the update will be released for all users in open way tomorrow or the next Thursday. Is it true? Best regards.