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Everything posted by AlSky

  1. I'm sorry I didn't write this from these days, health problems. The problem with using RAM seemed resolved, but in the last week it has reappeared again, although not in the same form. For some reason the ESET product returned to normality and was using an average of 150 MB of RAM, increased slightly during the on-demand scan, and then returned to 150 MB of average. Last two weeks, no. It began increasing again, slowly but persistent, to 260 Mb and never diminishes, only increases. You can see it in the first screenshot. If every time week increases around 50 Mb of RAM usage I will have
  2. Hello, Marcos. In theory they did, it was a very long process from July up to February. Sometimes the answers were ridiculous and even contradictory. For example, say that there is no problem and I was watching problems where there were no, and immediately then recognize that there was evidently a synchronization problem. So, there was a problem. Or say that now the ESET product doesn't search for updates regurlarly every 60 minutes but randomly (but the product still was showing in settings the search every 60 minutes). And the last one was to say that could be possible to make a test with so
  3. Hello, Marcos. I did it time in July 2020 with the tech-support of ESET Spain and the result in february 2021 was "we have no idea but all is ok". So, I let it be. Just there is a desynchronization in the module of search of updates. By defect the product ESET is programmed to search for updates on having detected connection to the network and every 60 minutes from this moment until the computer is switched off or enters in hibernation. But it does not work this way. It was necessary to create a task so that the product ESET search for updates every 60 minutes. Even once in September it s
  4. Hello and thanks for answering. Yes, I checked if there are hidden files and no, thare aren't. So the ESET scan module worked as under on-demand scan (but I didn't performed on-demand scan, I literally had no time to open the ESET and perform it when it already was done this misterious scan) analyzing non-existing files. Quite strange.
  5. Thanks for your answer, itman. That's exactly what worries me, that ESET running in the background doesn't warn of such a task except if detects some malware. However, ESET worked as if had been working under an on-demand scan, but I did NOT do such. And to make it even stranger, it scanned non-existent files because the My Downloads folder was empty. Your explanation is feasible, but I'm worried that the analysis module might not work well. Since version and successive I have accepted that the update module running randomly (isn't updated every 60 minutes as configured by
  6. Thanks for your answer. I thought it too, but the point is the following: with the other problem I mentioned above, the strange ESET non demanded scan on non-existing files in an empty folder, it's obvious something is wrong. Don't know if it's wise reeabling the pre release updates that, as you said, ESET recommends use the pre release updates for general use if it's not an important work computer. It'm my main computer right now, I don't want run the risk of some issue that can affect even more. Let's check other people all issues there can be with the module. If it wasn't released with the
  7. Thank you for your answer, itman. I positively affirm that I didn't perform a manual scan neither scheduled scan was performed. It was me the first surprised to see that message, less than one minutes ago I had switched on the computer, I opened the ESET window to see if in the last update (which is done just after detect network connection) the Internet protection module had been updated to 1425 version and the first I saw that there was an Analysis warning indicating that the analysis was complete. I thought: "Analysis? Which one?". I checked and saw that, indeed, it seems that ESET h
  8. Thank you, Marcos. Yes, I understand this. Just I suppossed that as we started on thi topic when a previous version of the ESET product was in use, I thought that the last released version,, would contin too the 1425 version of the module of Intenet protection. But it seems that the last version keeps still the version 1423.
  9. Hello again and thank you very much for your attention. As I said, I re-selected the normal update option. The ESET product was updated back to the old modules, but the product version is the last one,, or at least that says the ESET product updates window. The use of RAM has raised up again without even doing an on-demand scan. On the strange scan of the ESET product, there is no hidden file. It's strange because the scan says it has examined six files, but only shows the name of three of them. Why only three and not the six analysed files? Why did a message appe
  10. When it was explained for the first time weren't released the new versions of ESS. I thought that the new module would be included in the versions or released few days ago. It seems no because I have the last version but module 1423.
  11. Thanks. Just I thought that it would be included in the versions or released few days ago. But the usage of RAM is growing again and t's weird what happened with the scan. I showed a screenshot about it. I know ESET is running constantly searching for malware, system protection runs in the background, not only when I make a on-deand scan, but it's the first time that ESET send an message telling "no malicious files found" during such search (then should do it constantly, no malicious files found, ) and showing names files that don't exist in the folder where supposedll
  12. And after returning to normal update... again I have the version 1423 of the module of Internet protection instead the 1425.
  13. Perhaps yes but something weird happened tonight, I don't know if it has relation with new version of the product or anything else. I wrote right now about it. Thanks.
  14. Thanks, Marcos. The usage of RAM raised up to 200 Mb, not very high. On the oher hand, I found out something weird tonight and is the first time it happened me with ESET. You can see in the screenshot, on starting the computer, the product ESET made by his own a scan of a few files. Result in the screnshot. The point here is that there are no files with those names in D:\Mis Descargas. Absolutelly there aren't such files. Plus the fact that it says six files were examined but there are only three names of files. What is it? Is this some error? I have still the active the pr
  15. Thanks for the answer. So: should I return to normal update mode? ESET Smart Security version was released on normal update or pre-release update? Thanks in advance.
  16. Hello. I did an on-demand scan. The use of the RAM raised up to 300 Mb, but soon after the ESET product told me that there was a new version available (, a few days ago I installed the 14.1.19, how fast a new version has ben released), and after installing and rebooting to complete the installation the process started again. I have explained before that after rebooting the use of RAM is minimal (30 M or so). Now it's at 185 Mb and rising. I'll check for a few days if it keeps raising and how much. On the other hand: if I return to normal update also I'll lose the new version 14.1
  17. After updating in mode pre-release updating I selected once again the normal updating (once the support told me it's not wise change the options that come pre-configured in the product) and ESET updated once again... reverting the modules to previous ones: I have again the version 1423. Is it normal? Thanks.
  18. Yes, now it's ok. I have the version 1425. Tomorrow I'll make a on-demand scan and we'll see if again the usage if RAM increases very much and don't drop after the end of the scan. Thank you for the help.
  19. Hello, Peter. I updated the ESET product to version but the Internet protection module is installed with is still the 1423. Is it normal? I thought it should have changed to 1025 version. Regards. (Sorry if I delay my answer, my health problem will last for long, it seems.)
  20. Thanks for your time, but I'm running Windows 8.1, not Windows 10.
  21. Hello and thank you very much for your answer. I have a serious health problem and that's I'm using little computer. I'm going to install the last version of the module (I have still the 1023 version) following the explanation of user itman and I'll report the situation after checking some days. Or if there is something weird very obvious I'll write asap. Thanks.
  22. Sorry for delay in the answer. I have a health problem that is consuming my time and forces. Thanks for the information on the update for the last version of module 1425. I have still the 1423 version. If in a week new version isn't released through normal updates, I'll update like that. By now, I rebooted again the computer and the usage of RAM dropped again... increasing slowly one more time. Rebooting is a way for dropping the usage of RAM, but I'd like to know why it happens and why only rebooting the usage drops. (Switching off and then switching on again doesn't works, after sw
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