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Dynamic group change email notification not working in ESET PROTECT

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Created a dynamic group change email notification in ESET PROTECT, but it doesn't work.

Sending a test email works.

Also, emails about viruses and trojans come without problems.

ESET PROTECT (Server), Version 10.1 (10.1.1283.0)
ESET PROTECT (Web Console), Version 10.1 (

Update module                    1035 (20230718)
Translation support module       1980.1 (20230821)
SysInspector module              1284 (20230207)
SSL module                       1078 (20230518)
Push Notification Service module 1133 (20230626)
Configuration module             2075.6 (20230804)


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My version is newer after sending a component upgrade task: ESET PROTECT (Server), Version 10.1 (10.1.2267.0)

The notifications about DG changes seem to work:


I'd recommend raising a support ticket for investigation if it still doesn't work for you.

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