RonaldG2 0 Posted August 7, 2023 Share Posted August 7, 2023 How can I configure CyberSecurity Pro (Mac) to scan Apple Mail content? I enabled the option in preferences with also the option to always add a tag or sentence to the mail scanned. But this tag or sentence never occurs. Does ESET work with Apple Mail anyway? Please advise how to configure (possible with an example) ? Kind regards, R. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,140 Posted August 7, 2023 Administrators Share Posted August 7, 2023 Currently ESET CyberSecurity (Pro) scans only POP3 and IMAP protocols. Most likely you fetch email from the server via POP3S or IMAPS so it cannot be scanned. Link to comment Share on other sites More sharing options...
RonaldG2 0 Posted August 7, 2023 Author Share Posted August 7, 2023 I think your response is a contradiction: ESET [...] scans only POP3 and IMAP protocol Most likely you fetch email from the server via POP3S or IMAPS so it cannot be scanned Please clarify, or is the difference in the "s" ;-) To be more explicit, I use Apple Mail, the app as well as icloud mail. I think, but you are the expert, this is IMAP based. In case Apple Mail is not support (or exchange) why is the option in ESET if it does not provide this service? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,140 Posted August 7, 2023 Administrators Share Posted August 7, 2023 According to https://support.apple.com/en-us/HT202304 Secure SSL is required so ESET CyberSecurity won't be able to scan email received from iCloud. When support for SSL scanning is added in the future, it should be possible to scan received email. Link to comment Share on other sites More sharing options...
Chas4 9 Posted September 20, 2023 Share Posted September 20, 2023 It would be TLS not SSL (since SSL is not considered secure), tho many clients will label it as SSL for the secure mail fetching and sending, the s at the end is for encryption. I am guessing the TLS scanning will be similar to how it works on Windows for ESET Link to comment Share on other sites More sharing options...
RonaldG2 0 Posted September 21, 2023 Author Share Posted September 21, 2023 Still an ESET product for MacOS that provides no support for the most used E-Mail server (in a secure way), such as Exchange, is still an omission. Second of all, the last update of the "app" was a very long time ago. Even the last entry in the changelog contains a dead link. Besides the e-mail issue, also the context dependent service are gone (even after pushing all kind of switches in the preference corner, or even reinstalling). Okay, they may be leading in virus detection and removal, the there are many improvements to make in the "app". Link to comment Share on other sites More sharing options...
GolfPilot 1 Posted September 21, 2023 Share Posted September 21, 2023 Quote Besides the e-mail issue, also the context dependent service are gone (even after pushing all kind of switches in the preference corner, or even reinstalling). Indeed, it's almost a year since I reported that bug, and still no fix. How difficult is it to release a patch for such an issue?? GP Link to comment Share on other sites More sharing options...
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