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ESET Endpoint products compatibility issue with Azure Code Signing (ACS) program


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Yes, a KB adding ACS support must be installed in order for new installations and program upgrades to work.

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Yes, it concerns any security product that has kernel modules and ekrn.exe.

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  • 3 weeks later...
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The article was first published on June 7. We'll consider adding also the publication date information in the future.

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Hello @Marcos

Microsoft published Windows support for the Azure Code Signing program probably at the end of 2022. Few other EPP companies release the bulletin February / March of 2023. 

That MS fact will impact all over the world who are using EPP. So why did ESET become so delay on it?  

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We do not publish such announcements with Microsoft. For instance, Windows 7 support ended in January 2020 so Microsoft must have announced it long before while our users hadn't received such notification until recently. We don't want to unnecessarily distract users by notifications, especially if many are aware of using an outdated and insecure OS. We start to notify users a couple of months before an event that may cause protection to stop working or that will otherwise negatively affect the program (in case of missing ACS support it's inability to update to a newer version).

By the way, the Windows update adding ACS support should have been already installed automatically. Do you happen to know why it hasn't? What OS is it?

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  • 2 months later...

hello,

i want to ask about this topic

we have windows 10 version 1903, when we want to install "KB5005611" it says The update is not applicable to your computer

Screenshotfrom2023-09-2213-59-32.png.1d7e787aa17c83e77fa8c4f4e176a63c.png

Download from this link
https://www.catalog.update.microsoft.com/Search.aspx?q=KB5005611

Screenshotfrom2023-09-2214-01-07.thumb.png.d0079a8318654d7ecf534691d5dbaeb5.png

This is the right patch we need for windows 10 1903 for Azure Code Signing issue?

Thank for help,
Regards,

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2 hours ago, santoso said:

hello,

i want to ask about this topic

we have windows 10 version 1903, when we want to install "KB5005611" it says The update is not applicable to your computer

Screenshotfrom2023-09-2213-59-32.png.1d7e787aa17c83e77fa8c4f4e176a63c.png

Download from this link
https://www.catalog.update.microsoft.com/Search.aspx?q=KB5005611

Screenshotfrom2023-09-2214-01-07.thumb.png.d0079a8318654d7ecf534691d5dbaeb5.png

This is the right patch we need for windows 10 1903 for Azure Code Signing issue?

Thank for help,
Regards,

There's no KB for 1903, only for 2004 and upwards. You have to update your Windows 10.

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20 hours ago, thae said:

There's no KB for 1903, only for 2004 and upwards. You have to update your Windows 10.

 

19 hours ago, redhot4400 said:

Hello @santoso

Best way to update till now for windows OS. Because ACZ SU top on some previous update and ACS SU also eliminate by upper update. So it's too difficult to apply exact update.

Thank you guys

Best regards,

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