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Software is preventing me from playing Marvel Rivals ( Quarantine )


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I cannot move the file that is the launcher for the Marvel Rivals video games from quarantine. Actually I cannot exclude it from scanning which flags it and prevents me from being able to load in at all. This has been a TERRIBLE experience and as someone who has to make content for a portion of my income this is keeping me from making money. It is LITERALLY a Marvel Game put out by the company. This is truly insane. I submitted the issue with analytics but this is time I am losing because of a short coming in the software.

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It is possible to create an exception for any detection in case of a false positive. We'll need more information so we kindly ask you to provide logs collected with ESET Log Collector.

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Hi, I'm also having this same issue. 

It appears HIPS is blocking the Launcher from executing properly. I added it as an exclusion, however, it still blocks this application from loading

Example log, 
5/13/2024 5:51:16 PM;F:\SteamLibrary\steamapps\common\Marvel Rivals\MarvelRivals_Launcher.exe;Start new application;F:\SteamLibrary\steamapps\common\Marvel Rivals\MarvelGame\Marvel.exe;Blocked;Block execution of known bad files according to LiveGrid;;441625BD1E259058669B1EAAC05607B877C04648

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It is weird that the file was not detected as Suspicious object in the first place and was blocked only upon execution. Please provide logs collected with ESET Log Collector for perusal.

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