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How to activate an Inspect on Client?


Go to solution Solved by Marcos,

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Hi,

I'm probably missing something, but how do I activate an inspect on the client?
ESET MSP shows 0/4 Trial License.
Protect&Inspect Cloud shows installation.
But i can't activate it within the protect cloud.
New task, "All Tasks", "Product Activation". select license, but there ist no inspect license....(and no filter)

what do i wrong?

thanks

2022-09-26 13_44_57-ESET MSP Administrator – Mozilla Firefox.png

2022-09-26 13_46_15-Computers - ESET Inspect – Mozilla Firefox.png

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I guess you have ordered a wrong product license since MSP Administrator is showing product "ESET Inspect" and not "ESET Inspect cloud".

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  • 3 weeks later...
  • ESET Staff

There was a temporary glitch in EMA, which allowed setup of ESET Inspect Cloud instance with the "on premises license". Which will however not be shown inside the cloud platform. If you would have "ESET PROTECT Enterprise", there should not be any issue like this. 

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