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ESET PROTECT (Web-Konsole) "Network Error: Unexpected End of JSON input"


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Hi there,

i expirence a problem with ESET PROTECT (Web-Console) Version 9.0 (9.0.138.0) wich runs on a virtual Windows Server 2019 here on our Server.

When i log in with my Administrator-Account everything works well. Sometimes it is a bit slow, but it is ok so far. But there are no messages shown which inidcates any errors.

Now i created a user in the console and gave him the rights to manage his dynamic group. First thing i notice when i log in with this user is, that everything is very very slow and after a while there shows a message up (see attachement). This comes several times. Then you can click serveral for example on the dynamic group with the host-objects of this customer, and after some trys the hosts are shown but still everything is very slow.

I'm a little bit clueless to be honest. Maybe someone here has an idea.

Thanks

 

eset1.png

eset2.png

eset3.png

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