rlemele 0 Posted August 19, 2021 Share Posted August 19, 2021 Hi, I'm using ServerApi to manage the ESET Protect 8, but I cannot find the corresponding request to get a task's progress. I'm looking for the request that give the same infos as this link : https://help.eset.com/era_admin/65/en-US/cron_expression.html?admin_ct_executions_progress.html Thanks in advance, Link to comment Share on other sites More sharing options...
Administrators Marcos 4,915 Posted August 19, 2021 Administrators Share Posted August 19, 2021 Regarding API I would recommend opening a support ticket with your local ESET distributor. Link to comment Share on other sites More sharing options...
rlemele 0 Posted August 23, 2021 Author Share Posted August 23, 2021 Thank you Marcos, but I already opened a support ticket, and the answer was "why don't you use the web console ?" ... So i'm asking to advanced users on this forum if anyone has a better answer. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,915 Posted August 23, 2021 Administrators Share Posted August 23, 2021 I assume there are not many users well versed in API here. However, I'd like to contact the French distributor regarding your tickets since the answer you quoted above is not acceptable and the support personnel should have contacted ESET HQ to get an answer and then relay it to you. Please provide the support ticket ID that would help us identify the ticket and possibly also your public license ID in the form of XXX-XXX-XXX. MichalJ 1 Link to comment Share on other sites More sharing options...
rlemele 0 Posted August 24, 2021 Author Share Posted August 24, 2021 Hi Marcos, Thank you very much for your availability and your interest for my issues with the ServerApi. I've opened 2 tickets in the ESET support (the license key is filled in both tickets) : - CBN-641-64822 - YFO-477-26720 For the first one the easy response from the support was "No to all your questions", and for the second one they ask me why I don't use the webconsole... You will see by yourself. Thank you again for trying to help me ! Link to comment Share on other sites More sharing options...
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