MarcFL 24 Posted August 8, 2021 Share Posted August 8, 2021 Eset NOD32 version 14.2.19 will NOT update to the latest version 14.2.23, even after clearing the update cache, on several Windows 8.1 machines. This is an Eset bug that needs to be addressed. Manual download and install is also NOT possible, because the newest installer is STILL version 4.2.19 or older. Please address. Thank You.https://support.eset.com/en/kb2476-upgrade-your-eset-windows-home-product-to-the-latest-version#download https://support.eset.com/en/kb2885-download-and-install-eset-offline-or-install-older-versions-of-eset-products Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 70 Posted August 8, 2021 ESET Insiders Share Posted August 8, 2021 14.2.23 is available to download. Download NOD32 Antivirus protection for Windows | ESET Link to comment Share on other sites More sharing options...
MarcFL 24 Posted August 8, 2021 Author Share Posted August 8, 2021 NewbyUser, No that's version 14.2.19. However, this mislabeled 14.2.10 offline installer is actually 14.2.23:https://support.eset.com/en/kb2885-download-and-install-eset-offline-or-install-older-versions-of-eset-products Link to comment Share on other sites More sharing options...
itman 1,508 Posted August 8, 2021 Share Posted August 8, 2021 (edited) 1 hour ago, MarcFL said: Eset NOD32 version 14.2.19 will NOT update to the latest version 14.2.23, even after clearing the update cache, on several Windows 8.1 machines. @Marcos posted a couple of days ago that ver. 14.2.23 was pulled from the Eset update servers due to a technical issue: https://forum.eset.com/topic/29380-how-long-does-it-take-to-get-an-update-after-release/?do=findComment&comment=137854 . 48 minutes ago, MarcFL said: However, this mislabeled 14.2.10 offline installer is actually 14.2.23 How did you verify this download was indeed ver. 14,2.23? As posted above, I do believe this is indeed ver. 14.2.10. Edited August 8, 2021 by itman Link to comment Share on other sites More sharing options...
itman 1,508 Posted August 8, 2021 Share Posted August 8, 2021 51 minutes ago, NewbyUser said: 14.2.23 is available to download. I believe that download is ver.14.2.10 and Eset forgot to update the download information. Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 70 Posted August 8, 2021 ESET Insiders Share Posted August 8, 2021 19 minutes ago, itman said: I believe that download is ver.14.2.10 and Eset forgot to update the download information. Just downloaded now. Link to comment Share on other sites More sharing options...
MarcFL 24 Posted August 8, 2021 Author Share Posted August 8, 2021 (edited) "Marcos posted a couple of days ago that ver. 14.2.23 was pulled from the Eset update servers due to a technical issue." THANK YOU. "How did you verify this download was indeed ver. 14,2.23?"I ran it, and in the lower left corner of the splash screen was the version number. Edited August 8, 2021 by MarcFL Link to comment Share on other sites More sharing options...
itman 1,508 Posted August 9, 2021 Share Posted August 9, 2021 Appears to be a typical Eset update "snafu." They only updated the off-line download documentation and forgot to pull ver. 14.2.23 from their servers. Link to comment Share on other sites More sharing options...
ESET Insiders NewbyUser 70 Posted August 9, 2021 ESET Insiders Share Posted August 9, 2021 Yea, this whole issues seems to be a snafu. There's apparently an issue with 14.2.23 serious enough that they prevent those not on it already from updating to it, but then haven't provided a downgrade option to those using it, and then say don't worry, it's only a problem in very specific circumstances. Not very reassuring. Link to comment Share on other sites More sharing options...
itman 1,508 Posted August 9, 2021 Share Posted August 9, 2021 3 hours ago, NewbyUser said: Yea, this whole issues seems to be a snafu. There's apparently an issue with 14.2.23 serious enough that they prevent those not on it already from updating to it, but then haven't provided a downgrade option to those using it, and then say don't worry, it's only a problem in very specific circumstances. Not very reassuring. Looks like what is loaded on the Eset off-line download servers is actually ver. 12.2. 23. Start reading here: https://forum.eset.com/topic/29428-chrome-blocked-by-firewall-only-pause-firewall-allows-back-in/?do=findComment&comment=138035 Link to comment Share on other sites More sharing options...
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