Gregecslo 4 Posted June 2, 2021 Share Posted June 2, 2021 Hi all! I tried to contact tech support via Online form, but we never got assigned reference number or got any confirmation mail. We have some compatibility issues which we would like to sort out, how do I proceed? Thanks! Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 948 Posted June 3, 2021 ESET Moderators Share Posted June 3, 2021 Hello @Gregecslo, I would try to submit the form again. If it fails / you won't receive any confirmation please contact you local ESET partner by phone or chat, if available... Regards, Peter Link to comment Share on other sites More sharing options...
itman 1,542 Posted June 3, 2021 Share Posted June 3, 2021 FYI Link to comment Share on other sites More sharing options...
Gregecslo 4 Posted June 3, 2021 Author Share Posted June 3, 2021 Thanks. I got this, no mail whatsoever I know I can contact them but since I know it will be reported upstream I tried directly upstream Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 948 Posted June 4, 2021 ESET Moderators Share Posted June 4, 2021 Hello @Gregecslo, so you filled in this form https://www.eset.com/si/podpora/kontakt-podpora/ and received no confirmation e-mail, right? If so, send me a private message with copied content of the fields in that form, I will try to check it. Regards, Peter Link to comment Share on other sites More sharing options...
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