J Parker 0 Posted February 24, 2021 Share Posted February 24, 2021 I have been trying to download and print my tax documents from my online banking. They are in pdf. It keeps telling me they failed scan. This problem has just started recently. Also I needed to download Adobe Reader on my laptop and the same problem has occurred. How do I turn off or fix this problem. I have used Eset for several years and never had problems until now. If this continues I will be changing to a different virus scan. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,199 Posted February 24, 2021 Administrators Share Posted February 24, 2021 Does the issue occur only when you open the Internet banking site in a secure browser or it occurs with a normal browser as well? Link to comment Share on other sites More sharing options...
J Parker 0 Posted February 24, 2021 Author Share Posted February 24, 2021 Also with a normal browser as in downloading Adobe Reader. Link to comment Share on other sites More sharing options...
itman 1,370 Posted February 24, 2021 Share Posted February 24, 2021 If you are using Firefox as your browser, it will by default open .pdf files using its internal PDF reader. No need to download and use Adobe's PDF Reader. Once the .pdf is open in FireFox, you should be able to directly print it w/o issue. Link to comment Share on other sites More sharing options...
COStark26 9 Posted February 25, 2021 Share Posted February 25, 2021 It's got to Help for you to Post What App is Selected in Options/ Portable Doc Folder line. (Presumably after a FF Ver Upgrade) ... I found the Choice Changed to SAVE FILE, and PDF's were in my D:\Downloads Folder I never looked at until by accident. Link to comment Share on other sites More sharing options...
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