Marek121 0 Posted June 17, 2020 Share Posted June 17, 2020 I have windows 10, installed eset eset endpoint antivirus version 7.2 (activated) check for available updates and a message pops up "Product upgrade failed the download has been aborted." CMD commands ping download.eset.com - Request timed out. What should you check Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted June 17, 2020 Administrators Share Posted June 17, 2020 We have not released any program updates for Endpoint yet. Please provide logs for perusal as follows: - in the adv. setup -> Tools -> Diagnostics, enable advanced network protection and update engine logging - reproduce the issue - stop logging - collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
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