bugsbunny 0 Posted January 28, 2020 Share Posted January 28, 2020 it is normal to such a huge files in ProgramData\ESET\ESET Security\Diagnostics? what are the PCAPNG file for? what is the safest way to remove those files ? see attached image Link to comment Share on other sites More sharing options...
Administrators Marcos 5,242 Posted January 28, 2020 Administrators Share Posted January 28, 2020 Between Jan 23 and 28, you had various diagnostic logging enabled. You should disable it in the advanced setup -> tools -> diagnostics. Alternatively you might have enabled it via Help and support -> Details for customer care. Advanced logging should be enabled only for the time necessary to reproduce a particular issue and must be disabled then. When activated, a yellow notification pops up in certain intervals notifying you about that. Feel free to delete the files in the Diagnostics folder. Aryeh Goretsky 1 Link to comment Share on other sites More sharing options...
bugsbunny 0 Posted January 28, 2020 Author Share Posted January 28, 2020 thanks for your fast reply almost all advanced logings were enabled Link to comment Share on other sites More sharing options...
SRT 1 Posted January 28, 2020 Share Posted January 28, 2020 (edited) Bleachbit or CCleaner, with Winapp2, works great to keep those Eset logs from building up. No problems here, doing this. I can keep diagnostic logging enabled or clean them when needed. Must be done in safe-mode. Wouldn't recommend the latter, due to the take over from Avast (google to see) The link: https://github.com/MoscaDotTo/Winapp2/ Edited January 28, 2020 by SRT Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted January 29, 2020 Most Valued Members Share Posted January 29, 2020 15 hours ago, SRT said: Bleachbit or CCleaner, with Winapp2, works great to keep those Eset logs from building up. No problems here, doing this. I can keep diagnostic logging enabled or clean them when needed. Must be done in safe-mode. Wouldn't recommend the latter, due to the take over from Avast (google to see) The link:https://github.com/MoscaDotTo/Winapp2/ ESET can do that for itself , after amount of days it can clean up logs , you can edit that in settings also to how many days you prefer. What happened with bugsbunny that he had opened diagnostic logging for few days , that's why it generated so much logs. Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 396 Posted January 29, 2020 Most Valued Members Share Posted January 29, 2020 16 hours ago, SRT said: Bleachbit or CCleaner, with Winapp2, works great to keep those Eset logs from building up. No problems here, doing this. I can keep diagnostic logging enabled or clean them when needed. Must be done in safe-mode. Wouldn't recommend the latter, due to the take over from Avast (google to see) The link:https://github.com/MoscaDotTo/Winapp2/ Yeah I moved onto System Ninja a few months back because of concerns with Ccleaner. I do think Ccleaner is still probably one of the better looking and feature heavy ones though. Also as Marcos has said unless you know what you are doing or have problems, these logs don't really need to be enabled. Link to comment Share on other sites More sharing options...
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