Upgrade Error ESMC 7.0.577.0 -> 7.1.1717.0

[HSW 9]

Hi i cant update over the Server Task (2 different errors):

ReadUpgradeStatus: Upgrade of Agent from version '7.0.577.0' to '7.1.717.0' failed. Unexpected updater service Win32ExitCode 0x435
ReadUpgradeStatus: Upgrade of Agent from version '7.0.577.0' to '7.1.717.0' failed. Updater ServiceSpecificExitCode is 22: (0x16), Das Gerät erkennt den Befehl nicht

How to solve this? Any ideas?

I look on the Server and see there seems to be a problem with the services. A endless runing "close service..." for two services: EraAgentSvc and EraServerSvc

and a new process "...ESET SECURITY ... UPDATE..." witch is set to manuell and not start.

 

Is it a good idea to run/use the all in one updater? Last time i must setup Apache again and all certs where gone.

 

OS is: 2012R2 with SQL Express 2016

 

thx for help

 

[HSW 9]

Problem is solved, i stopped manual Mobile device connector and RDS Services. After this the task was correctly done.