Dave Duran 0 Posted October 4, 2019 Share Posted October 4, 2019 the links to support do not work on the website. so how do i get support? i just installed windows 10 (upgrading from windows 7) tried to install eset. had to get an updated installer. tried again with that. put in my purchased license from when i bought the program. keep getting error message ....activation failed code act 33 clicked on EVERY link for support, can't get past the self help suggestions, which don't help at all. about ready to chuck eset into the trash bin. any suggestions or help here? Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 387 Posted October 5, 2019 Most Valued Members Share Posted October 5, 2019 2 hours ago, Dave Duran said: the links to support do not work on the website. so how do i get support? i just installed windows 10 (upgrading from windows 7) tried to install eset. had to get an updated installer. tried again with that. put in my purchased license from when i bought the program. keep getting error message ....activation failed code act 33 clicked on EVERY link for support, can't get past the self help suggestions, which don't help at all. about ready to chuck eset into the trash bin. any suggestions or help here? From previous posts such as the one I will link it seems like act 33 occurs when someone buys a license that is for a specific country and tries to activate in a different country @Marcos may be able to confirm if this is the case. I did find this contact form https://www.eset.com/me/support/contact-support/ Googling eset contact gave me contact emails but for my country UK but there should be some for yours available Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted October 5, 2019 Administrators Share Posted October 5, 2019 Did you purchase the license from an authorized seller or from Amazon, ebay, etc.? Please provide your public license ID. Link to comment Share on other sites More sharing options...
ESET Moderators Aryeh Goretsky 366 Posted October 12, 2019 ESET Moderators Share Posted October 12, 2019 Hello, If you are in the United States, you can call ESET's technical support department toll-free at +1 (866) 343-3738. Regards, |Aryeh Goretsky Link to comment Share on other sites More sharing options...
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