Most Valued Members planet 232 Posted March 22, 2014 Most Valued Members Share Posted March 22, 2014 (edited) After a new install of Mavericks (reformat, reinstall) on a Late 2013 MacBook Pro Retina, I noticed Version 6 of Cyber Security Pro was released. I downloaded and installed it fine, however I use the Firewall in interactive mode and I am noticing the difficulty in creating rules all of a sudden that I didn't have issues with Version 5. This is on OS X 10.9.2. I've also noticed esets_proxy forced my Mac to restart unexpectedly (Kernel Panic) while browsing in Safari after about twelve hours of installing Version 6. Edited October 3, 2014 by planet Link to comment Share on other sites More sharing options...
Weety 6 Posted March 24, 2014 Share Posted March 24, 2014 I did an in-place upgrade from 5 to 6, and found my pre-defined rules were not always working In the end I had to perform an uninstall, and track down the remaining ESET files the uninstall did not remove before doing a clean new install Now the rules are working I would advise you export your configuration, and then uninstall the current version, reboot and reinstall you may want to test before importing your configuration (or just start again) Link to comment Share on other sites More sharing options...
Most Valued Members planet 232 Posted March 24, 2014 Author Most Valued Members Share Posted March 24, 2014 (edited) I would advise you export your configuration, and then uninstall the current version, reboot and reinstall you may want to test before importing your configuration (or just start again) Thanks for the suggestion however this was on a brand new install of OS X - I reformatted and reinstalled Mavericks and then installed V6 straight after. I then just started adding the rules from scratch again. Edited March 24, 2014 by planet Link to comment Share on other sites More sharing options...
ESET Insiders m4v3r1ck 113 Posted April 28, 2014 ESET Insiders Share Posted April 28, 2014 (edited) Hi, I'm having the same problems with ECS Pro 6.0.9.1 on OS X 10.9.2 (13C64). Have re-installed once again but no luck at all addressing this issue? So now we don't know what process is calling. A great disappointment for a even greater product! Edited April 28, 2014 by BDMSTUDIOS Link to comment Share on other sites More sharing options...
ESET Insiders m4v3r1ck 113 Posted April 28, 2014 ESET Insiders Share Posted April 28, 2014 (edited) I did an in-place upgrade from 5 to 6, and found my pre-defined rules were not always working In the end I had to perform an uninstall, and track down the remaining ESET files the uninstall did not remove before doing a clean new install Now the rules are working I would advise you export your configuration, and then uninstall the current version, reboot and reinstall you may want to test before importing your configuration (or just start again) I'm going to give this a try! UPDATE: no-way-jose will a re-install bring back a working interactive mode for FireWall. See screens for COD4 Reverted back to v5!!! Edited April 28, 2014 by BDMSTUDIOS Link to comment Share on other sites More sharing options...
ESET Insiders m4v3r1ck 113 Posted April 28, 2014 ESET Insiders Share Posted April 28, 2014 I would advise you export your configuration, and then uninstall the current version, reboot and reinstall you may want to test before importing your configuration (or just start again) Thanks for the suggestion however this was on a brand new install of OS X - I reformatted and reinstalled Mavericks and then installed V6 straight after. I then just started adding the rules from scratch again. I'm afraid it's a BUG! Re-installed V5 and up-and-running again in FW interactive mode. B) Link to comment Share on other sites More sharing options...
Most Valued Members planet 232 Posted April 28, 2014 Author Most Valued Members Share Posted April 28, 2014 (edited) I'm afraid it's a BUG! Re-installed V5 and up-and-running again in FW interactive mode. B) The good news is that ESET has found the issue and also a fix for it, so this issue will be solved once they release it. As for the Kernel Panics, it's better to focus on this other thread which affects both Cyber Security and Cyber Security Pro. Edited April 28, 2014 by planet Link to comment Share on other sites More sharing options...
ESET Insiders m4v3r1ck 113 Posted April 29, 2014 ESET Insiders Share Posted April 29, 2014 I'm afraid it's a BUG! Re-installed V5 and up-and-running again in FW interactive mode. B) The good news is that ESET has found the issue and also a fix for it, so this issue will be solved once they release it. As for the Kernel Panics, it's better to focus on this other thread which affects both Cyber Security and Cyber Security Pro. Thanks planet! Great that ESET found the issue and that a fix is on its way! Cheers Link to comment Share on other sites More sharing options...
ESET Insiders m4v3r1ck 113 Posted May 5, 2014 ESET Insiders Share Posted May 5, 2014 any news on the upcoming bug fixes release? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,070 Posted May 7, 2014 Administrators Share Posted May 7, 2014 We are working on a new service build that should address all issues known to date. Please try increasing the spinlock timeout by running "sudo nvram slto_us=0xffffffff" and restart OS X for the change to take effect. Link to comment Share on other sites More sharing options...
ESET Insiders m4v3r1ck 113 Posted May 7, 2014 ESET Insiders Share Posted May 7, 2014 We are working on a new service build that should address all issues known to date. Please try increasing the spinlock timeout by running "sudo nvram slto_us=0xffffffff" and restart OS X for the change to take effect. Thanks for your reply. I presume that this fix is for ECS Pro v6 only? I reverted to v5.0.115. Link to comment Share on other sites More sharing options...
ESET Insiders m4v3r1ck 113 Posted May 19, 2014 ESET Insiders Share Posted May 19, 2014 Any news on the upcoming bug fixes release for v6? Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,130 Posted May 19, 2014 ESET Moderators Share Posted May 19, 2014 Hello, we are working on it, you may follow this thread to get latest news regarding these issues. Link to comment Share on other sites More sharing options...
ESET Insiders m4v3r1ck 113 Posted May 20, 2014 ESET Insiders Share Posted May 20, 2014 Hello, we are working on it, you may follow this thread to get latest news regarding these issues. Thanks Peter! Link to comment Share on other sites More sharing options...
Most Valued Members Solution planet 232 Posted July 24, 2014 Author Most Valued Members Solution Share Posted July 24, 2014 (edited) Just thought I'd say that 6.0.13.0 has now been released which solves both the Kernel Panic and Firewall (Application Paths) issue. Cyber Security: https://forum.eset.com/topic/2930-eset-cyber-security-2014-edition-version-6013-is-available/Cyber Security (Pro): https://forum.eset.com/topic/2931-eset-cyber-security-pro-2014-edition-version-6013-is-available/ Edited July 24, 2014 by planet Link to comment Share on other sites More sharing options...
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