Ric 0 Posted June 24, 2019 Posted June 24, 2019 How to fix problem in Eset Cloud Administrator, unknown module status?
ESET Moderators Peter Randziak 1,186 Posted June 26, 2019 ESET Moderators Posted June 26, 2019 Hello @Ric, it seems there is an issue with the data replication to the ECA, maybe some connectivity issues. You have a ticket with the ESET support opened, right? Regards, Peter
ESET Staff MichalJ 434 Posted June 26, 2019 ESET Staff Posted June 26, 2019 It looks to me, by the size of the "computer name column", that there is actually no Endpoint Security product installed, and only the agent. This is how it should look like. The little screen icon shows that you have a product installed. If you apply a filter, and set the value to "no product" ,it should return you an empty screen. If it does not, you will have to install ESET Endpoint Security via the software install task.
Most Valued Members ewong 8 Posted June 28, 2019 Most Valued Members Posted June 28, 2019 I believe if only the Agent is installed and no AV product installed, then it'll be "Unknown". That's my experience at least.
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