Christian Stück 5 Posted September 17, 2018 Posted September 17, 2018 Hello Forum, the manual says, there should be a client task to upgrade ERA to ESMC. In my VA i can't select a reference server other than 6.5. Will there be in-place-upgrades for ERA-VAs and, if yes, does anybody know about a timetable? A read somwhere, there is a testing-repository? At another post i read, it might be impossible to upgrade the VA because of outdated CentOS-base? Thanks in advance, i need something to tell my customers ? Christian
Administrators Marcos 5,741 Posted September 17, 2018 Administrators Posted September 17, 2018 Currently the ERA component upgrade task upgrades only agents on clients to v7. Since v7 agent cannot communicate with ERA v6.X server, do not upgrade it until you have upgraded ERA to ESMC. Within a few weeks (probably in less than a month) it will be possible to upgrade ERA to ESMC via the task as well.
Christian Stück 5 Posted September 17, 2018 Author Posted September 17, 2018 That sounds great, thanks!
Tim IV 0 Posted September 26, 2018 Posted September 26, 2018 Will there be an email or a sticky on this update? Or do we just need to continue checking?
ESET Staff MichalJ 434 Posted September 26, 2018 ESET Staff Posted September 26, 2018 If you have subscribed to our support news, it will be published. It will be also published here, and if you already use ESMC 7.0, it will be visible in the form of a popup notification.
Christian Stück 5 Posted October 29, 2018 Author Posted October 29, 2018 Hi Marcos, hi Michalj, do you have any news on this? Thanks! Christian
ESET Staff MichalJ 434 Posted October 30, 2018 ESET Staff Posted October 30, 2018 We are still testing the builds. We are aiming to release in November, but I can´t comment on a particular date till we have the builds approved by QA.
tippers 1 Posted November 19, 2018 Posted November 19, 2018 I saw last week in the web console that there is now an update to my ERA appliance to v7.0.471. I can't find any documents around how this upgrade should work but I assume it is using the Remote Administrator Components Upgrade task, is this the case?
Administrators Marcos 5,741 Posted November 19, 2018 Administrators Posted November 19, 2018 Quote I can't find any documents around how this upgrade should work but I assume it is using the Remote Administrator Components Upgrade task, is this the case? That's correct: https://help.eset.com/esmc_admin/70/en-US/update_product.html.
tippers 1 Posted November 19, 2018 Posted November 19, 2018 Isn't that assuming I'm already running ESMC? I'm not (and I thought the OP wasn't either) so can the Remote Administrator Components Upgrade task upgrade from ERA to ESMC? Once the task is set running, what is the expected timeframe/outcome of the task?
tippers 1 Posted November 19, 2018 Posted November 19, 2018 Doing some more reading here (https://help.eset.com/esmc_deploy_va/70/en-US/va_upgrade_migrate.html) it says: "Upgrading ERA to ESMC on the same VA does not upgrade other VA software (operating system, packages needed for proper functioning of ESMC Server), it is recommended to migrate the server after the pure upgrade." So is it recommended to upgrade using the Remote Administrator Components Upgrade task or to do some kind of side-by-side appliance upgrade where the new one pulls the data out of the old one? It looks like running the RACU task is only part of the upgrade when OS and other packages also need to be upgraded (but how)?
ESET Staff MartinK 384 Posted November 19, 2018 ESET Staff Posted November 19, 2018 33 minutes ago, tippers said: So is it recommended to upgrade using the Remote Administrator Components Upgrade task or to do some kind of side-by-side appliance upgrade where the new one pulls the data out of the old one? It looks like running the RACU task is only part of the upgrade when OS and other packages also need to be upgraded (but how)? Yes it is recommended, as it is the only way how to upgrade also appliance itself, not only ESMC. Steps for this kind of upgrade are described in referenced article, under section "Migration and upgrade process".
tippers 1 Posted November 20, 2018 Posted November 20, 2018 Thanks for the reply but which of the two options I've given is "recommended"? Here (https://help.eset.com/esmc_install/70/en-US/components_upgrade.html) it says "If you are using ERA Virtual Appliance, the recommended upgrade procedure is to pull the database to a new appliance to keep your OS up to date." Many of the links in the documents contradict each other, for example the above is talking about migrating/upgrading from ERA to ESMC but the "upgrade" link takes me to a page which describes pulling the database from the old ESMC server (which I don't have; it's ERA). I'm sure there must be many admins looking to migrate/upgrade from ERA 6.5 to ESMC 7.0 but I don't see a clear path to carry out the process.
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