ESET Remote Administrator state not connected(Database Error)

[niran 0]

Dear All,

One of our client is having issues with the ESET Remote Administrator Server, as it fails to connect with the error (State not connected) on checking the logs, we discovered the error below:

2018-07-17 10:07:54 Error: Service [Thread 1370]: [Microsoft][ODBC SQL Server Driver]

No catalog entry found for partition ID 72057598018060288 in database 5. The metadata is inconsistent. Run DBCC CHECKDB to check for a metadata corruption.

How can this be fixed ?

 

[Oliver 9]

Hello, 

 please check the version of MySQL and ODBC driver and follow the instructions here : https://support.eset.com/kb6760/ if it matches your situation.